Business Development Manager ( SMB Team Lead)

About Servme

Servme is a dynamic and forward-thinking company based in Riyadh, dedicated to delivering innovative solutions that empower businesses to thrive in today’s competitive landscape. As a leader in our industry, we are committed to fostering growth, building lasting partnerships, and creating value for our clients through cutting-edge products and services. Our team is driven by a culture of excellence, collaboration, and relentless pursuit of success, making us a preferred partner for businesses across the region.

Job Overview

We are seeking a highly motivated and results-driven Business Development Manager (SMB Team Lead) to join our team in Riyadh. In this pivotal role, you will lead our Small and Medium Businesses (SMB) team, driving strategic initiatives to expand our market presence, acquire new clients, and foster long-term relationships. The ideal candidate will possess a keen business acumen, exceptional leadership skills, and a passion for driving revenue growth while maintaining a customer-centric approach.

Key Responsibilities

• Team Leadership: Lead, mentor, and inspire a high-performing SMB team to achieve and exceed sales targets, ensuring alignment with company objectives and fostering a culture of accountability and continuous improvement.
• Strategic Business Development: Develop and execute innovative business development strategies tailored to the SMB segment, identifying new market opportunities, and driving revenue growth through targeted outreach and relationship-building initiatives.
• Client Acquisition & Retention: Oversee the end-to-end client acquisition process, from prospecting and lead generation to closing deals and ensuring seamless onboarding. Additionally, focus on client retention by delivering exceptional service and identifying upsell opportunities.
• Market Analysis & Insights: Conduct thorough market research and competitive analysis to stay ahead of industry trends, customer needs, and emerging opportunities. Leverage data-driven insights to refine business strategies and enhance decision-making.
• Collaboration & Stakeholder Management: Work closely with cross-functional teams, including marketing, product development, and customer support, to align business development efforts with organizational goals and deliver cohesive solutions to clients.
• Performance Tracking & Reporting: Monitor and analyze key performance indicators (KPIs) to evaluate team and individual performance, providing regular reports to senior management and implementing corrective actions as needed to drive continuous improvement.
• Training & Development: Identify training needs within the SMB team and implement development programs to enhance skills, knowledge, and performance, ensuring the team remains agile and competitive in a rapidly evolving market.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. An MBA or advanced degree is a plus.
• Experience: Minimum of 5-7 years of progressive experience in business development, sales, or account management, with at least 2 years in a leadership or team lead role, preferably within the SMB segment.
• Leadership: Proven ability to lead and motivate a team, with a track record of achieving sales targets and driving revenue growth in a fast-paced environment.
• Business Acumen: Strong understanding of business development principles, market dynamics, and customer relationship management, with the ability to develop and execute strategic plans.
• Communication & Negotiation: Excellent verbal and written communication skills, with the ability to build rapport, negotiate deals, and present ideas persuasively to stakeholders at all levels.
• Analytical Skills: Proficiency in data analysis, market research, and CRM tools to track performance, identify trends, and make informed business decisions.
• Cultural Fit: A proactive, results-oriented mindset with a passion for innovation and a commitment to delivering exceptional customer experiences. Ability to thrive in a collaborative and dynamic work environment.

What We Offer

Join Servme and become part of a company that values your contributions and invests in your growth. We offer a competitive compensation package, including a base salary, performance bonuses, and incentives. Additionally, you will benefit from professional development opportunities, a supportive work culture, and the chance to make a meaningful impact in a leading organization. If you are ready to take the next step in your career and lead a high-performing SMB team, we encourage you to apply.