Receptionist (Seafood)

Position Overview

Join Almarai, the world’s largest vertically integrated dairy company and the region’s leading food and beverage manufacturer, as a Receptionist (Seafood) based in KAEC, Rabigh, Saudi Arabia. As a key member of our dynamic multinational team, you will play a vital role in ensuring seamless communication and exceptional guest experiences within our expanding operations. Almarai is a market leader across the GCC, with a workforce of over 46,000 employees serving 110,000 retail outlets and achieving net income of SAR 2.31 billion in 2024. This role offers an exciting opportunity to contribute to our ambitious growth plans while working in a fast-paced, customer-centric environment.

Key Responsibilities

• Communication & Coordination: Attend to and manage incoming telephone and radio calls, directing inquiries to the appropriate departments while maintaining a detailed log of all outgoing and incoming communications. Ensure the Shift Manager is promptly informed of any issues or concerns related to the department.
• Customer Service Excellence: Provide a high standard of service to visitors, employees, and stakeholders, ensuring a professional and welcoming atmosphere. Act as the first point of contact for all inquiries, representing the company with integrity and professionalism.
• Administrative Support: Assist in maintaining organized records, including call logs, visitor logs, and departmental communications. Support the operational efficiency of the front office by ensuring all administrative tasks are completed accurately and in a timely manner.
• Problem Resolution: Address and escalate any concerns or issues to the appropriate management team, ensuring swift resolution and maintaining a positive work environment.

Qualifications & Experience

• Education: Diploma or High School qualification from a recognized institution.
• Experience: Minimum of 1 year of relevant experience in a receptionist or front-office role, preferably within a corporate or hospitality setting.
• Skills & Competencies:
  • A customer-focused mindset with a strong ability to manage diverse interactions professionally.
  • Excellent verbal and written communication skills in English, with the ability to articulate information clearly and concisely.
  • Proficiency in computer applications, including Microsoft Office Suite (Word, Excel, Outlook) and familiarity with digital communication tools.
  • A calm, composed demeanor with the ability to handle high-pressure situations and multitask effectively.

Why Join Almarai?

As a global leader in the FMCG industry, Almarai offers a competitive salary and benefits package designed to support your professional growth and well-being. You will be part of a forward-thinking organization committed to innovation, sustainability, and excellence. This role provides an opportunity to contribute to a company that is not only a market leader but also a catalyst for positive change in the region’s food and beverage sector. If you are passionate about delivering exceptional service and eager to advance your career in a dynamic industry, we invite you to apply and take the next step in your professional journey with us.