Mgr-Sales I

Position Overview

We are seeking a dynamic and results-driven Manager of Sales I to join our esteemed team at the Makkah location. This pivotal role is responsible for proactively identifying and pursuing sales opportunities to ensure seamless business operations and timely service delivery. The ideal candidate will play a key part in leading all sales-related daily activities, with a strong focus on cultivating long-term, value-based customer relationships to achieve and exceed sales targets. Additionally, the position requires meeting personal sales objectives while contributing to the overall success of the organization.

Key Responsibilities

The Manager of Sales I will be entrusted with the following core responsibilities:

• Relationship Building: Establish and nurture successful relationships that drive sales opportunities, collaborating with external sales channels to ensure coordinated efforts without redundancy. Strengthen ties with both existing and new clients to secure future bookings through strategic initiatives such as sales visits, entertainment programs, FAM trips, and trade exhibitions.
• Community Engagement: Develop and expand relationships within the community to enhance and broaden the client base for sales opportunities.
• Stakeholder Management: Build and maintain robust relationships with key internal and external stakeholders to foster collaboration and drive sales growth.
• Revenue Management: Provide accurate, comprehensive, and effective turnover data to the Banquet Management team to support operational excellence.
• Sales Activity Management: Participate in sales visits with team members to secure new business or finalize existing deals. Execute and support operational aspects of booking processes, including proposal generation, contract drafting, and client correspondence.
• Market and Competitive Analysis: Stay abreast of market trends, competitor strengths and weaknesses, economic conditions, and supply-demand dynamics to maximize revenue opportunities. Identify new business prospects that align with both personal and organizational sales goals.
• Customer Insight: Develop a deep understanding of the hotel’s primary target customers and their service expectations. Tailor business solutions by analyzing client needs, challenges, and preferences to deliver superior value.
• Customer Service Excellence: Champion the company’s service and relationship strategies by delivering exceptional service in every customer interaction to enhance loyalty and market share. Uphold and support the company’s customer service standards, ensuring alignment with its core principles. Set a positive example in customer relations and gather feedback on product quality and service levels.

Qualifications and Experience

To qualify for this role, candidates must meet the following educational and professional requirements:

• Education: An associate degree in Business Administration, Marketing, Hospitality and Restaurant Management, or a related field from an accredited institution.
• Experience: Minimum of 3 years of relevant experience in sales and marketing, or a related professional field.

OR

• Education: A bachelor’s degree in Business Administration, Marketing, Hospitality and Restaurant Management, or a related field from an accredited institution.
• Experience: Minimum of 1 year of relevant experience in sales and marketing, or a related professional field.

Why Join Us?

As part of Marriott International, we are committed to fostering an inclusive and equitable workplace where diversity is celebrated, and every individual is given the opportunity to thrive. We welcome applicants from all backgrounds and are dedicated to creating an environment that respects and values unique perspectives. Our strength lies in the collective talents, experiences, and cultural richness of our team members. We uphold a zero-discrimination policy, ensuring fair treatment for all, including individuals with disabilities, veterans, and other protected characteristics under applicable laws.

At Autograph Collection Hotels, inspired by the timeless elegance of travel eras and the refined pursuit of European culture, we curate unforgettable experiences for our guests—culturally curious and creatively inclined metropolitan enthusiasts. Our guests seek meaningful connections and a deeper appreciation of local traditions. We invite you to join a team of passionate professionals who are dedicated to delivering exceptional, personalized service. If you thrive on creativity, enjoy building relationships with like-minded guests, and are eager to contribute to a brand that values individuality, we encourage you to apply. Joining Autograph Collection means becoming part of Marriott International’s prestigious portfolio of brands, where you can embark on a rewarding career journey, achieve your professional aspirations, and make a lasting impact.