Front Desk Receptionist

Join the Future of Living at Stella Stays

At Stella Stays, we're redefining hospitality with tech-driven, beautifully designed spaces that feel like home. We're seeking a highly organized and detail-oriented Front Desk Receptionist to join our dynamic team in Riyadh and ensure exceptional guest experiences and smooth day-to-day operations.

• Conduct daily check-in/out inspections to maintain property readiness and guest satisfaction.
• Oversee inventory management and stock count to ensure adequate supplies.
• Supervise maintenance and cleaning teams, scheduling tasks and ensuring high-quality work.
• Coordinate repairs and maintenance promptly to minimize guest disruptions.
• Prepare and adhere to regular reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to guest requests, handling add-on service requests.
• Source and manage reliable service providers and vendors, negotiating favorable contracts.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and appearance of the reception area.
• Assist with ad hoc administrative tasks as needed.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with proven experience in Operations and Front Desk management, preferably in the hospitality industry. Strong organizational and multitasking abilities, excellent communication skills, and proficiency in using property management systems are essential. If you thrive in a fast-paced environment and are eager to grow your career in a high-growth company, we'd love to hear from you.