Marketing Supervisor

About the Role

We are seeking a dynamic and results-driven Marketing Supervisor to join our team at a prestigious hotel within the Accor network. As a key member of our marketing department, you will play a pivotal role in developing and executing innovative marketing strategies designed to elevate brand visibility, drive revenue growth, and enhance the guest experience. This position offers a unique opportunity to contribute to the success of a globally recognized hospitality brand while fostering professional growth within a collaborative and supportive environment. Your efforts will directly impact the hotel’s reputation, customer engagement, and long-term business objectives.

Key Responsibilities

• Strategic Marketing Support: Collaborate with senior leadership to develop and implement comprehensive annual marketing plans and promotional campaigns that align with the hotel’s business goals and corporate guidelines. Contribute to the creation of innovative strategies to attract new guests and retain existing ones.
• Digital & Traditional Marketing Coordination: Oversee and execute digital marketing initiatives, including social media management, website content updates, email marketing campaigns, and online advertising. Ensure all digital assets are optimized for engagement and conversion. Additionally, coordinate traditional marketing activities such as print advertisements, brochures, and promotional materials to maintain a cohesive brand presence.
• Cross-Functional Collaboration: Work closely with the Sales, Revenue, and Operations teams to align marketing efforts with business objectives. Provide support in developing targeted campaigns that drive bookings, enhance guest satisfaction, and maximize revenue opportunities.
• Market & Competitor Analysis: Monitor industry trends, competitor activities, and customer preferences to identify opportunities for differentiation and innovation. Utilize data-driven insights to refine marketing strategies and enhance the hotel’s competitive positioning.
• Brand Consistency & Content Management: Ensure all marketing communications, including advertisements, promotional content, and digital assets, adhere to brand standards and corporate guidelines. Oversee the creation of high-quality marketing materials that reflect the hotel’s unique identity and values.
• Vendor & Agency Relations: Manage relationships with external partners, including advertising agencies, media outlets, and vendors. Negotiate contracts, review deliverables, and ensure all collaborations align with the hotel’s marketing objectives and budgetary constraints.
• Performance Tracking & Reporting: Monitor the performance of marketing campaigns using analytics tools and key performance indicators (KPIs). Prepare detailed reports on campaign results, ROI, and market trends to inform future strategies and decision-making.
• Event & Promotional Support: Assist in the planning and execution of events, exhibitions, and promotional activities to drive guest engagement and brand awareness. Coordinate logistics, marketing collateral, and promotional efforts to ensure seamless execution.

Qualifications & Skills

To excel in this role, you should possess the following qualifications and competencies:

• Education: A Bachelor’s degree in Marketing, Business Administration, Communications, or a related field is required. Advanced degrees or certifications in marketing or digital strategy are a plus.
• Experience: Minimum of 3 years of progressive marketing experience, preferably within the hospitality industry. A proven track record in developing and executing successful marketing campaigns is essential.
• Digital Marketing Expertise: In-depth knowledge of digital marketing platforms, including social media, email marketing, SEO/SEM, and online advertising. Experience with marketing automation tools and analytics platforms is highly desirable.
• Content Creation & Design: Proficiency in content creation, copywriting, and graphic design tools (e.g., Adobe Creative Suite, Canva). Ability to produce compelling visual and written content that resonates with target audiences.
• Analytical & Strategic Thinking: Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable marketing strategies. Experience with marketing analytics tools (e.g., Google Analytics, HubSpot) is preferred.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to liaise effectively with internal teams, external partners, and stakeholders. A collaborative mindset with a focus on teamwork and cross-functional alignment.
• Organizational & Project Management: Exceptional organizational abilities, including the capacity to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
• Technical Proficiency: Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with graphic design and digital marketing platforms. Experience with content management systems (CMS) and customer relationship management (CRM) tools is advantageous.
• Language Skills: Fluency in both English and Arabic is preferred. Additional language skills may be considered an asset.
• Market Knowledge: Prior experience in the Makkah market or familiarity with the regional hospitality landscape is a strong advantage.

Why Join Us?

As a member of the Accor network, you will be part of a global hospitality leader with over 45 brands, 5,500 hotels, and 10,000 restaurants worldwide. Our commitment to responsible hospitality means that every role contributes to creating a positive impact on our guests, colleagues, and the planet. We foster a culture of innovation, growth, and inclusivity, where your contributions are valued and your career aspirations are supported. Whether you are a seasoned marketing professional or an ambitious individual looking to make your mark, this role offers the opportunity to develop your skills, expand your network, and advance your career in a dynamic and rewarding industry.