Car Salesman

About Soum

Soum is a dynamic and forward-thinking e-commerce enterprise dedicated to transforming the re-commerce landscape across the MENA region and beyond. Our vision is to establish the most convenient and trustworthy peer-to-peer marketplace in the region, redefining the way second-hand products are bought and sold. Since our inception in July 2021, Soum has experienced remarkable growth, expanding rapidly in both team size and product offerings. Our commitment to innovation and excellence has earned us recognition as one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024, a testament to our impact and success in the market.

Role Overview

As a Car Salesman at Soum, you will play a pivotal role in driving our sales operations and delivering exceptional customer experiences. Your primary responsibility will be to manage the entire customer journey, from initial lead assignment to final deal closure, ensuring a seamless and satisfying process for every client. This role is ideal for a motivated individual with a passion for sales, a strong customer-centric approach, and a drive to exceed performance targets.

Key Responsibilities

• Lead Management: Oversee the full customer journey, from lead assignment to deal closure, ensuring a smooth and efficient process.
• Customer Qualification: Assess and qualify leads to identify customer needs, maximizing conversion opportunities through tailored solutions.
• Vehicle Presentation: Present suitable vehicle options to customers, clearly explaining inspection results, financing solutions, and other relevant details to facilitate informed decisions.
• Objection Handling: Proactively follow up with customers, address their concerns, and overcome objections to keep the sales process on track.
• Conversion Optimization: Encourage qualified customers to proceed with vehicle inspections and complete their purchases, ensuring a high conversion rate.
• CRM Management: Maintain accurate and up-to-date customer information and sales activities in the CRM system to track progress and ensure accountability.
• Sales Target Achievement: Meet and exceed monthly sales targets and key performance indicators (KPIs) to contribute to the company’s growth objectives.
• Cross-Functional Collaboration: Work closely with Operations, Inspection, Financing, and Customer Support teams to ensure seamless deal completion and customer satisfaction.
• Post-Sale Follow-Up: Conduct follow-up communications with customers after the sale to ensure their satisfaction and foster long-term relationships.

Requirements

• Language Proficiency: Fluency in the Saudi accent is a mandatory requirement for this role.
• Experience: 0-2 years of relevant experience in sales, customer service, or operations.
• Education: A diploma or bachelor’s degree in Business Administration, Marketing, or a related field.
• Performance Metrics: A proven track record of meeting and exceeding sales targets.
• Soft Skills: Exceptional negotiation skills and the ability to build strong, lasting relationships with customers.
• AI in Hiring Process: Soum may utilize artificial intelligence (AI) tools to support various stages of the hiring process, including reviewing applications, analyzing resumes, and assessing responses. These tools are designed to identify potential inconsistencies or verification signals in application materials based on available information. However, AI tools are used to assist our recruitment team and do not replace human judgment. Final hiring decisions are made by humans. For more information on how your data is processed, please contact our team.