Assistant Manager – Sales & Operations (Riyadh)

About the Role

Epic Semi is rapidly expanding its presence in Saudi Arabia’s dynamic technology landscape, and we are seeking a motivated and results-driven Assistant Manager – Sales & Operations to join our Riyadh-based team. This pivotal role bridges the gap between strategic sales execution and operational excellence, ensuring seamless collaboration across clients, internal departments, and business functions. As a key contributor to our growth, you will play an instrumental role in enhancing customer engagement, optimizing sales processes, and supporting the company’s expansion in the region’s evolving AI and semiconductor infrastructure market.

Key Responsibilities

The Assistant Manager – Sales & Operations will be responsible for driving efficiency and accountability in sales and operational activities. Your core duties will include:

• Sales Operations Support: Assist in the execution of strategic sales initiatives, ensuring alignment with business objectives and market demands. Manage and track sales pipelines, opportunities, and client communications to maximize revenue potential.
• Cross-Functional Coordination: Act as a liaison between sales, technical, and operations teams to facilitate smooth project delivery and customer satisfaction. Ensure seamless handover from sales to implementation teams while maintaining high service standards.
• Client Engagement & Account Management: Support client acquisition and retention efforts through proactive follow-ups, account management, and relationship-building activities. Contribute to the development of long-term client partnerships to drive recurring business.
• Reporting & Performance Tracking: Prepare comprehensive reports, dashboards, and operational updates for leadership review. Analyze sales performance metrics and provide actionable insights to enhance decision-making.
• Process Optimization: Streamline business processes to improve efficiency, reduce bottlenecks, and ensure timely execution of customer requirements. Identify opportunities for automation and continuous improvement within sales and operations workflows.
• Regional Growth Initiatives: Contribute to Epic Semi’s market expansion efforts in Saudi Arabia by supporting business development activities, market research, and strategic planning. Collaborate with regional and global teams to align sales strategies with broader organizational goals.

Requirements & Qualifications

To excel in this role, you will bring a blend of sales operations expertise, strong interpersonal skills, and a passion for driving business growth. The ideal candidate will meet the following criteria:

• Professional Experience: 3–4 years of relevant experience in sales operations, account management, or business operations, preferably within the IT or technology sector.
• Language Proficiency: Native fluency in Arabic with exceptional written and verbal communication skills in English.
• Analytical & Organizational Skills: Demonstrated ability to manage multiple priorities in a fast-paced environment, with strong attention to detail and problem-solving capabilities.
• Technical Aptitude: Familiarity with CRM tools, sales pipeline management, and data analysis is advantageous.
• Cultural Fit: A proactive mindset, ownership of outcomes, and a commitment to innovation and collaboration in a high-performance culture.
• Location & Logistics: Must be based in Riyadh, Saudi Arabia, with a valid driving license preferred for local travel requirements.

Why Join Epic Semi?

As a forward-thinking company at the forefront of AI and semiconductor infrastructure, Epic Semi offers a unique opportunity to shape the digital future of the region. By joining our team, you will:

• Impact High-Growth Initiatives: Contribute to cutting-edge technology projects that drive innovation and enterprise-scale deployments in Saudi Arabia and beyond.
• Global Collaboration: Work alongside talented professionals across engineering, sales, and strategy teams, fostering cross-functional learning and career development.
• Ownership & Innovation: Embrace a culture that values speed, accountability, and creative problem-solving, empowering you to make meaningful contributions from day one.
• Career Advancement: Benefit from structured growth opportunities within a rapidly expanding organization, with the potential to take on increasing responsibilities as the company scales.

If you are a dynamic professional eager to drive sales excellence and operational efficiency in a high-impact technology environment, we invite you to apply. Join Epic Semi and be part of a team that is redefining the future of AI infrastructure in the region.

Apply Now: Submit your updated CV to [email protected] to be considered for this exciting opportunity in Riyadh, Saudi Arabia.