Merchant Acquisition Specialist

About Waffarha

Established in 2012, Waffarha has emerged as a premier savings platform in Egypt, with a growing presence in the Gulf region. Through its innovative website and mobile application, Waffarha delivers exclusive deals across the MENA region, redefining the shopping experience by promoting smart spending habits. Our mission is to empower consumers in Egypt and beyond by offering unparalleled savings opportunities while fostering a culture of financial prudence.

Role Overview

As a Merchant Acquisition Specialist, you will play a pivotal role in expanding Waffarha’s merchant network by identifying, onboarding, and nurturing relationships with small to medium-sized businesses. Your primary objective will be to maximize profitability by securing competitive deals that align with customer needs while ensuring seamless collaboration across cross-functional teams. This role demands a proactive approach, strong negotiation skills, and a deep understanding of the e-commerce and retail landscape in the Saudi market.

Key Responsibilities

• Merchant Sourcing and Onboarding: Identify and engage potential merchants through diverse channels, including social media platforms, professional networks, and in-person visits. Develop a robust pipeline of merchants to enhance Waffarha’s offerings.
• Deal Negotiation and Analysis: Evaluate discount plans from competing platforms and suppliers to craft competitive offers that resonate with Waffarha’s customer base. Negotiate terms that balance merchant profitability with customer savings, ensuring sustainable growth for both parties.
• Relationship Management: Maintain and strengthen relationships with existing merchants by addressing their needs, resolving concerns, and updating offers to reflect market demands. Act as a liaison between merchants and internal teams to ensure alignment and satisfaction.
• Documentation and Compliance: Verify all merchant documentation, including contracts and agreements, to ensure compliance with Waffarha’s policies and regulatory standards.
• Cross-Functional Collaboration: Work closely with marketing, operations, and customer service teams to gather insights, address merchant inquiries, and streamline processes for mutual success.
• Market Research and Strategy: Stay abreast of industry trends, competitor offerings, and market dynamics to identify opportunities for expansion and innovation in merchant acquisition.

Qualifications and Skills

To excel in this role, you must possess the following:

• A bachelor’s degree in business, marketing, finance, or a related field.
• Proficiency in English (Upper-Intermediate level) and strong communication skills to engage with merchants and internal stakeholders effectively.
• 1–3 years of experience in sales, preferably within the e-commerce or retail sector in the Saudi market.
• A valid driving license and access to a personal vehicle for business travel.
• Exceptional time-management, organizational, and analytical skills to prioritize tasks and drive results.
• Proven negotiation and networking abilities, with a dynamic and energetic approach to building relationships.
• Proficiency in Microsoft Excel and Word for data analysis and reporting.
• Preferred qualifications include prior sales experience, industry knowledge, and a strong understanding of the Saudi market dynamics.

Why Join Waffarha?

As a Merchant Acquisition Specialist, you will contribute to a transformative mission that reshapes the shopping experience in the MENA region. You will enjoy opportunities for professional growth, a collaborative work environment, and the satisfaction of driving impactful business relationships. If you are a results-driven individual with a passion for sales and a knack for building strategic partnerships, we invite you to apply and become a key player in Waffarha’s continued success.