System Administrator

About Altakassusi Alliance Medical LLC

Altakassusi Alliance Medical LLC is a pioneering joint venture established by Alliance Medical Group, King Faisal Specialist Hospital International, and Nexus Gulf Healthcare. Our mission is to develop a leading diagnostic imaging network across the region, delivering high-quality, accessible, and cost-efficient imaging services that seamlessly integrate into clinical care pathways. Leveraging operational expertise from diagnostic imaging centers in over 10 countries, we implement global best practices and evidence-based protocols. With a deep commitment to regional healthcare excellence, we strive to enhance service quality, improve community access to diagnostic imaging, and optimize operational costs.

Key Responsibilities

As a System Administrator at Altakassusi Alliance Medical LLC, you will play a critical role in maintaining and enhancing our enterprise IT infrastructure. Your responsibilities will include:

• Infrastructure Management: Administer and maintain robust Windows Server infrastructure and enterprise IT systems to ensure seamless operations.
• Active Directory & Identity Services: Manage Active Directory, user accounts, group policies, and identity services to support secure and efficient access control.
• Microsoft 365 Administration: Oversee Microsoft 365 services, including email management and user provisioning, to facilitate productivity and collaboration.
• End-User Support: Provide expert technical support to end users, troubleshooting hardware, software, and system-related issues to minimize downtime.
• System Performance & Availability: Monitor system performance rigorously to ensure high availability, reliability, and optimal functionality of all IT systems.
• Advanced Troubleshooting: Perform in-depth troubleshooting of servers, operating systems, and enterprise applications to resolve complex technical challenges.
• Backup & Disaster Recovery: Support and oversee backup and disaster recovery operations to safeguard critical data and ensure business continuity.
• Security & Compliance: Implement and maintain robust system security controls and patch management processes to protect against vulnerabilities and ensure compliance with industry standards.
• Data Loss Prevention (DLP): Manage and monitor DLP solutions to protect sensitive organizational data from unauthorized access or leakage.
• Virtualization & Cloud Platforms: Gain hands-on experience with virtualization platforms such as VMware, Nutanix, and Hyper-V to optimize resource utilization and scalability.
• IT Service Management: Utilize IT service management platforms to streamline incident resolution, change management, and service delivery.
• Collaboration & Incident Response: Work closely with network and security teams to maintain infrastructure stability and respond promptly to system incidents and technical issues.
• Documentation & Reporting: Maintain accurate and up-to-date documentation of system configurations, procedures, and operational activities to support audit trails and knowledge sharing.
• Cross-Location Support: Provide IT support across multiple company locations, ensuring consistent service delivery and operational efficiency.
• Network & Infrastructure Monitoring: Demonstrate a foundational understanding of network security and infrastructure monitoring to proactively identify and mitigate potential risks.
• Linux Administration (Preferred): While not mandatory, experience or knowledge in Linux administration will be viewed as a valuable asset.

Required Skills & Qualifications

To excel in this role, you must possess the following qualifications and competencies:

• Experience: Minimum of 5+ years of hands-on experience in system administration, with a proven track record in managing enterprise IT environments.
• Technical Expertise: Strong knowledge of Windows Server and Active Directory administration, including user and group policy management.
• Microsoft 365 Proficiency: Demonstrated experience in managing and supporting Microsoft 365 environments, including Exchange Online, SharePoint, and Teams.
• DLP Solutions: Hands-on experience with Data Loss Prevention (DLP) solutions to safeguard sensitive data.
• Technical Support: Exceptional end-user support and troubleshooting skills, with the ability to diagnose and resolve hardware, software, and system issues efficiently.
• Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges under pressure.
• Incident Management: Capacity to work effectively under pressure and manage critical incidents with a focus on timely resolution.
• Communication & Collaboration: Excellent communication and teamwork skills, with the ability to work independently or collaboratively within cross-functional IT teams.

Additional Requirements

• Travel: Willingness to travel between company sites within the city and to intercity locations as needed to support operational requirements.
• Availability: Ability to respond to urgent IT issues and operational needs, including after-hours support when necessary.

Education & Certifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is required.
• Certifications: Relevant professional certifications in IT infrastructure, system administration, or information security are mandatory to validate your expertise and commitment to the field.