Cordant Solution Account Manager

Position Overview

As a Cordant Solution Account Manager at Baker Hughes, you will play a pivotal role in driving customer success and fostering long-term business relationships in Dhahran. This position requires a strategic and proactive approach to account management, ensuring that clients receive tailored solutions that align with their operational and business objectives. You will serve as the primary point of contact for key accounts, collaborating closely with internal teams to deliver innovative and high-value services that enhance client satisfaction and retention.

Key Responsibilities

• Account Strategy Development: Formulate and execute comprehensive account plans that identify growth opportunities, mitigate risks, and maximize revenue potential. Align these strategies with Baker Hughes’ corporate goals and client expectations.
• Client Relationship Management: Cultivate and maintain strong, trust-based relationships with assigned accounts. Act as a trusted advisor by understanding client needs, addressing concerns, and proactively proposing solutions that drive operational efficiency and cost savings.
• Solution Delivery & Coordination: Lead cross-functional teams to ensure seamless delivery of Cordant solutions, including project management, technical support, and after-sales services. Monitor performance metrics to guarantee adherence to contractual obligations and service-level agreements.
• Business Development & Upselling: Identify opportunities for expanding service offerings within existing accounts. Collaborate with sales and marketing teams to develop proposals, negotiate contracts, and secure additional business through value-added solutions.
• Market & Competitive Intelligence: Stay abreast of industry trends, competitive landscapes, and emerging technologies to position Baker Hughes as a leader in the market. Provide actionable insights to leadership to inform strategic decision-making.
• Compliance & Risk Management: Ensure all account activities comply with Baker Hughes’ policies, industry regulations, and ethical standards. Mitigate risks by conducting regular audits, addressing compliance gaps, and implementing corrective measures as needed.

Qualifications & Skills

To excel in this role, candidates must possess a blend of technical expertise, commercial acumen, and exceptional interpersonal skills. The ideal candidate will have:

• A bachelor’s degree in Business Administration, Engineering, or a related field. Advanced degrees or professional certifications in project management or account management are advantageous.
• Minimum of 5 years of experience in account management, sales, or business development, preferably within the oil and gas, energy, or industrial sectors.
• Proven track record in managing complex accounts, including contract negotiation, revenue growth, and customer retention in high-value markets.
• Strong analytical and problem-solving skills, with the ability to interpret data, assess risks, and develop data-driven strategies.
• Excellent communication and negotiation abilities, with fluency in English (additional language proficiency, such as Arabic, is a plus).
• Proficiency in CRM tools (e.g., Salesforce, SAP) and Microsoft Office Suite. Familiarity with enterprise resource planning (ERP) systems is desirable.
• Demonstrated leadership qualities, including the ability to influence stakeholders, manage conflicts, and drive consensus across diverse teams.

Work Environment & Benefits

This role is based in Dhahran, offering the opportunity to work in a dynamic and multicultural environment within one of the world’s leading energy technology companies. Baker Hughes is committed to fostering a culture of innovation, collaboration, and continuous learning. Employees benefit from a comprehensive compensation package, including competitive salaries, performance bonuses, health insurance, retirement plans, and professional development opportunities. Additionally, the role provides exposure to cutting-edge technologies and the chance to contribute to projects that shape the future of the energy sector.

Why Join Baker Hughes?

Baker Hughes is a global leader in energy technology, committed to unlocking access to energy for people around the world. By joining our team, you will become part of a values-driven organization that prioritizes integrity, safety, and sustainability. This role offers the chance to make a meaningful impact while advancing your career in a fast-paced, results-oriented environment. If you are a strategic thinker with a passion for customer success and a drive to excel in the energy sector, we invite you to apply and be part of our mission to redefine the future of energy.