Manager Strategic Management - CDU6 - 20004793

Position Overview

As a Manager, Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, you will play a pivotal role in shaping and executing strategic initiatives that drive excellence in sales and leasing operations across Residential, Office, Retail, and Land (RRO&L) asset classes. This position is instrumental in developing and implementing best-in-class sales and leasing standards, ensuring consistency, and fostering operational alignment across the organization. Reporting to the Senior Director of Strategic Management, you will serve as a bridge between centralized strategic functions and operational teams, ensuring that business objectives are met with precision and efficiency.

Key Responsibilities

The Manager, Strategic Management will be responsible for a wide range of strategic and operational duties, including:

• Strategic Leadership and Asset Class Alignment:
  • Collaborate with senior leadership to develop and implement tailored sales and leasing strategies for Residential, Office, Retail, and Land asset classes, ensuring alignment with Qiddiya’s overarching strategic goals.
  • Work closely with Asset Class Business Units to customize strategies that address the unique challenges and opportunities of each asset class.
  • Drive the adoption of standardized policies, procedures, and templates to maintain consistency and compliance across all asset classes.
• Centralized Coordination and Cross-Functional Collaboration:
  • Act as the primary liaison between the Sales & Leasing PU and operational teams, facilitating seamless communication and collaboration to address gaps in centralized support.
  • Participate in cross-functional working groups and forums to drive informed decision-making and track progress toward strategic objectives.
  • Contribute to the development of go-to-market frameworks, processes, and performance enablers that enhance operational efficiency and effectiveness.
• Market Insights and Data-Driven Decision Making:
  • Partner with the Market Analysis Manager to analyze market trends, competitor benchmarks, and economic drivers, translating insights into actionable strategies for sales and leasing initiatives.
  • Identify opportunities and mitigate risks by leveraging competitive analysis and market intelligence to inform strategic decisions.
• Customer Journey and Digital Transformation:
  • Oversee the customer journey for each asset class, ensuring a seamless and exceptional experience from initial engagement to post-sale support.
  • Collaborate with the Customer Service Operations Team to implement and manage digital tools, CRM systems, and experience centers that enhance operational capabilities and customer interactions.
  • Support the ongoing development and management of the online training academy, ensuring that sales and leasing teams are equipped with the latest tools, knowledge, and best practices.
• Training and Development:
  • Lead initiatives to enhance the skills and capabilities of sales and leasing teams through targeted training programs and professional development opportunities.
  • Ensure that all teams are informed of sales and leasing progressions, updates, and strategic shifts to maintain alignment and operational excellence.
• Policy and Procedure Management:
  • Develop, refine, and manage policies, procedures, and standardized documents to support consistent and compliant sales and leasing operations across all asset classes.
  • Contribute to the creation and implementation of sales and leasing tools that streamline processes and improve operational efficiency.

Qualifications and Experience

To excel in this role, candidates should possess the following qualifications and experience:

• Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field. A Master’s degree or professional certification (e.g., MBA, CPA, or CFA) is a plus.
• Minimum of 8-10 years of progressive experience in sales, leasing, or strategic management, with at least 3-5 years in a leadership or managerial role within the real estate, hospitality, or related industries.
• Proven track record in developing and executing strategic initiatives that drive sales and leasing performance across multiple asset classes.
• Strong analytical skills with the ability to interpret market data, trends, and competitive benchmarks to inform strategic decisions.
• Exceptional leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders.
• Proficiency in CRM systems, digital tools, and Microsoft Office Suite (Excel, PowerPoint, Word). Experience with real estate-specific software is a plus.
• Demonstrated ability to manage complex projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Deep understanding of customer journey mapping, digital transformation, and operational excellence in sales and leasing environments.

Why Join Qiddiya?

Qiddiya is at the forefront of shaping the future of entertainment, sports, and culture in Saudi Arabia. As a Manager, Strategic Management, you will have the opportunity to contribute to the development of a world-class destination that will redefine the industry. This role offers a unique chance to lead strategic initiatives, drive operational excellence, and make a lasting impact on the organization’s growth and success. Join a dynamic team committed to innovation, collaboration, and excellence in everything we do.