Coordinator - Workplace Services

Role Summary

As a Coordinator - Workplace Services, you will spearhead the digital transformation of workplace operations by designing, developing, and optimizing innovative digital solutions that elevate employee experience while driving operational excellence. This pivotal role will focus on converting traditional, manual processes—such as spreadsheets, databases, and operational logs—into dynamic, real-time reporting tools, automated workflows, and intuitive digital applications. You will collaborate closely with internal teams and external technology partners to modernize workplace services, ensuring seamless integration and scalability. Your work will directly contribute to enhancing productivity, data-driven decision-making, and the overall strategic alignment of workplace initiatives.

Key Responsibilities

• Digital Tool Development: Design, develop, and enhance digital workplace tools, applications, and interactive dashboards to streamline operations and improve user engagement.
• Process Automation: Transform manual processes, spreadsheets, and data logs into automated, real-time reporting solutions, reducing inefficiencies and enhancing accuracy.
• Application Support: Assist in the design, implementation, and maintenance of mobile and web applications tailored to workplace services, ensuring they meet user needs and business objectives.
• Vendor Collaboration: Partner with external technology vendors to develop, refine, and optimize digital workplace platforms, ensuring alignment with organizational goals and industry best practices.
• Opportunity Identification: Proactively identify areas for automation and process improvement to enhance service delivery, reduce operational costs, and increase efficiency.
• User-Centric Solutions: Ensure all digital solutions are intuitive, scalable, and aligned with the broader workplace strategy, prioritizing user experience and accessibility.
• Data Integration & Insights: Consolidate and analyze data from multiple sources to generate actionable insights, supporting informed decision-making and strategic planning.

Preferred Background & Skills

• Technical Proficiency: Hands-on experience in app development, including mobile and/or web applications, with a strong understanding of modern development frameworks and methodologies.
• Low-Code Platforms: Expertise in Microsoft Power Platform (Power Apps, Power Automate, Power BI) or comparable low-code platforms to accelerate digital transformation initiatives.
• Data & Visualization Skills: Proven experience in data visualization, dashboard development, and workflow automation, with the ability to translate complex data into clear, actionable insights.
• System Integration Knowledge: Familiarity with APIs, system integrations, and database concepts to ensure seamless connectivity between disparate systems and platforms.
• Analytical & Problem-Solving Abilities: Strong analytical mindset with the capacity to identify inefficiencies, propose innovative solutions, and implement improvements with precision.
• Stakeholder Management: Exceptional communication and collaboration skills to engage with cross-functional teams, vendors, and leadership, fostering alignment and driving project success.