Head of Classifieds & Services

About the Role

We are looking for a dynamic and commercially astute Head of Classifieds & Services to spearhead the strategic direction, growth, and commercial performance of one of our key business verticals. Reporting directly to the Country Manager, this pivotal leadership position will be instrumental in driving revenue expansion, increasing market share, cultivating strategic partnerships, and leading a high-performing team. You will collaborate closely with cross-functional teams, including Product, Technology, Marketing, Content, and Customer Success, to deliver a world-class digital marketplace tailored for the Saudi Arabian market.

Key Responsibilities

In this role, you will be responsible for the following:

• Strategic Leadership: Develop and execute a robust commercial strategy for the Classifieds & Services vertical to ensure sustainable growth and market leadership.
• Revenue Growth: Drive revenue expansion through innovative business development initiatives, strategic account management, and the identification of new revenue streams.
• Market Expansion: Explore and capitalize on new market opportunities, forge strategic partnerships, and enhance the marketplace’s competitive positioning.
• Team Leadership: Lead, mentor, and develop a high-performing commercial team to achieve exceptional results and foster a culture of excellence.
• Stakeholder Management: Build and nurture strong relationships with corporate clients, agencies, and strategic partners to drive long-term business success.
• Cross-Functional Collaboration: Partner with Marketing and Content teams to design and execute integrated, multi-channel digital campaigns that amplify brand visibility and engagement.
• Product & Technology Integration: Work collaboratively with Product and Technology teams to refine and enhance the digital marketplace experience, ensuring it remains user-centric and competitive.
• Market Intelligence: Monitor industry trends, customer behavior, competitor activities, and market developments to inform strategic decision-making and maintain a competitive edge.
• Operational Excellence: Oversee client onboarding processes, commercial operations, and CRM activities to ensure seamless execution and customer satisfaction.
• Financial Stewardship: Prepare comprehensive business plans, budgets, forecasts, and performance reports to provide clear insights and drive data-informed decisions for senior leadership.
• Performance Management: Ensure operational excellence while delivering sustainable business growth through continuous improvement and strategic initiatives.

Qualifications & Experience

To excel in this role, you will bring the following qualifications and experience:

• A Bachelor’s degree in Business Administration, Marketing, Sales, or a related field from a recognized institution.
• A minimum of eight years of progressive experience in business development, commercial leadership, sales, or digital marketplaces, with a proven track record of driving revenue growth.
• Hands-on experience in managing and scaling commercial performance within online marketplaces, classifieds platforms, digital services, or e-commerce environments.
• A strong leadership background with a demonstrated ability to build, develop, and inspire high-performing teams.
• Exceptional negotiation, communication, and stakeholder management skills, with the ability to influence and engage across all levels of the organization.
• Sharp commercial acumen coupled with strong analytical and problem-solving abilities to navigate complex business challenges.
• Familiarity with CRM platforms, such as Microsoft Dynamics 365, is considered a valuable asset for this role.
• Prior experience within the Saudi Arabian or broader GCC market is highly advantageous and will be given preference.

Why Join Us?

As a leader in the digital marketplace space, we offer a unique opportunity to shape the future of classifieds and services in Saudi Arabia. You will be at the forefront of driving innovation, growth, and customer-centric solutions while working alongside a talented and collaborative team. If you are a results-driven professional with a passion for digital commerce and a proven ability to lead commercial success, we invite you to apply and make a significant impact in this exciting role.