Business Analyst - Retail Banking (Mid-Level)

Mid-Level Business Analyst - Retail Banking

We are seeking a seasoned professional to support our business transformation initiatives in the retail banking sector. The ideal candidate will possess a strong analytical mindset, hands-on experience in retail banking products, and the ability to translate complex business requirements into functional solutions.

As a Business Analyst, you will collaborate with cross-functional teams to gather, analyze, and document business requirements, and support system implementations and enhancements. Your role will be pivotal in ensuring that our retail banking solutions meet business needs and drive innovation.

Key Responsibilities:

• Business Analysis
• Gather, analyze, and document business requirements from retail banking stakeholders.
• Conduct interviews and workshops with business users to understand business needs.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, and Process Flows.
• Analyze existing business processes and recommend improvements.
• Perform Gap Analysis between business requirements and existing systems.
• Maintain requirements traceability throughout the project lifecycle.
• Solution Delivery
• Work closely with product owners, solution architects, developers, QA teams, and project managers.
• Support solution design discussions.
• Participate in functional testing, system integration testing (SIT), and user acceptance testing (UAT).
• Assist during production deployment and post-go-live support.
• Validate delivered solutions against business requirements.
• Retail Banking Domain
• Support business initiatives related to retail banking products such as current & savings accounts, customer onboarding, digital banking, mobile banking, internet banking, debit & credit cards, personal loans, consumer finance, payments & transfers, and customer information management (CIF).
• Collaborate with business users and technical teams to clarify functional requirements and ensure business expectations are reflected in delivered solutions.
• Stakeholder Management
• Support project meetings and requirement review sessions.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field.
• 5+ years of business analysis experience in retail banking projects.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Experience with BRD, FRD, user stories, process mapping, BPMN/UML, Jira, Confluence, Microsoft Visio, SQL, REST APIs, and Postman.
• Experience with one or more core banking platforms such as Temenos Transact (T24), Finastra, Oracle Banking, or Finacle.
• Preferred certifications include CBAP, PMI-PBA, Agile BA, or Scrum Fundamentals.