Ecommerce Manager

About O-100

O-100 is a distinguished luxury fragrance retail and distribution brand renowned for its exclusive curation of unique, high-end brands. As part of our strategic expansion, we are committed to establishing a leading e-commerce presence to complement our physical retail excellence. To achieve this vision, we are seeking a dynamic and forward-thinking E-commerce Manager to spearhead our digital transformation and accelerate online growth.

Role Overview

The E-commerce Manager will play a pivotal role in developing and executing O-100’s online strategy, driving the scalability of our e-commerce platform to new heights. This position demands an entrepreneurial mindset, a strategic vision, and deep expertise in digital commerce, including SEO, Google Ads, mobile app implementation, and performance marketing within the luxury retail sector. The ideal candidate will combine analytical rigor with creative problem-solving to enhance customer engagement, optimize conversion rates, and maximize online revenue.

Key Responsibilities

• Strategic Leadership: Develop and lead a comprehensive e-commerce strategy aligned with O-100’s growth objectives, ensuring digital initiatives are seamlessly integrated with the brand’s luxury positioning.
• Platform Management: Oversee the day-to-day operations and optimization of the e-commerce platform to enhance performance, user experience, and conversion rates.
• Digital Marketing Excellence: Plan, execute, and optimize digital marketing campaigns, including SEO, Google Ads, and performance marketing, to drive traffic and conversions.
• Mobile Application Development: Lead the implementation and management of a dedicated mobile application to elevate customer experience, engagement, and retention.
• Customer-Centric Innovation: Identify and implement opportunities to enhance customer experience, improve conversion rates, and increase online sales through data-driven insights.
• Cross-Functional Collaboration: Work closely with marketing, Brand Team, IT, and retail operations to ensure a cohesive and integrated omnichannel experience.
• Data-Driven Decision Making: Analyze consumer behavior and market trends to inform strategic decisions, optimize performance, and refine marketing strategies.
• Budget and Resource Management: Oversee e-commerce budgets, forecasting, and resource allocation to maximize ROI and operational efficiency.
• Brand Alignment: Ensure the website and mobile app reflect O-100’s luxury positioning through premium content, design, and user experience.
• Logistics and Fulfillment: Manage logistics, including fulfillment efficiency, inventory management, and last-mile delivery solutions, to ensure seamless order fulfillment.

Requirements

• Experience: Minimum of 5 years managing and growing an e-commerce platform, preferably within luxury retail or the fragrance industry.
• Digital Expertise: Proven track record in digital marketing, SEO, Google Ads, analytics, customer journey optimization, and platform management.
• Mobile App Experience: Hands-on experience in successfully implementing and managing mobile applications.
• Entrepreneurial Mindset: Ability to think strategically and operationally with a strong focus on innovation and growth.
• Analytical Skills: Exceptional analytical abilities and data-driven decision-making to drive performance improvements.
• Leadership and Communication: Strong leadership, communication, and coordination skills to collaborate effectively across teams.
• Language Proficiency: Fluency in English and Arabic is required.
• Location: Must be based in or willing to relocate to Riyadh, Saudi Arabia.

Why Join O-100?

This is an exceptional opportunity to take a leadership role in a key strategic initiative within a rapidly growing luxury brand. You will work in an environment that fosters innovation, strategic thinking, and an entrepreneurial spirit. As part of our team, you will play a critical role in shaping the future success and digital presence of O-100. Join us and contribute to our exciting journey of digital and commercial transformation.