Product Specialist

Position Overview

We are seeking a highly motivated and skilled Product Specialist to join our dynamic team. In this pivotal role, you will serve as the clinical and technical expert for our advanced surgical products, driving sales growth, fostering strong customer relationships, and ensuring exceptional service delivery across healthcare institutions. Your expertise will be instrumental in promoting our products, supporting surgical teams, and contributing to the company’s strategic business objectives. This position offers a unique opportunity to combine technical knowledge with sales acumen in a fast-paced, rewarding environment.

Key Responsibilities

As a Product Specialist, your core responsibilities will include:

• Sales and Business Development: Promote and sell the company’s surgical products to hospitals, clinics, and healthcare professionals, consistently achieving and exceeding assigned sales targets to drive revenue growth.
• Customer Engagement and Support: Build and maintain long-term relationships with surgeons, physicians, nurses, and other healthcare stakeholders through regular engagement, product demonstrations, and in-service training sessions.
• Clinical and Technical Expertise: Provide hands-on clinical and technical support during product evaluations, surgical procedures, and training sessions, ensuring seamless integration and optimal performance of our products.
• Market Intelligence and Strategy: Monitor market trends, competitor activities, and evolving customer needs to identify new business opportunities. Develop and implement strategies to expand market share and enhance product adoption.
• Documentation and Reporting: Prepare accurate sales forecasts, customer visit reports, and other documentation in a timely manner. Ensure all reports are aligned with company policies and regulatory requirements.
• Cross-Functional Collaboration: Work closely with internal departments, including sales, marketing, logistics, and customer service, to ensure efficient order processing, product availability, and high levels of customer satisfaction.
• Professional Development and Networking: Represent the company at medical conferences, workshops, and exhibitions to showcase products, share industry insights, and expand professional networks.
• Compliance and Ethics: Adhere to all company policies, ethical standards, and healthcare regulations to maintain the integrity and reputation of the organization.
• Additional Duties: Perform any other tasks assigned by the Surgical Division Manager to support the overall success of the business.

Qualifications and Experience

To excel in this role, you must possess the following qualifications and experience:

• A Bachelor’s degree or higher in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or a related healthcare field.
• 1–3 years of proven experience in medical device or surgical product sales, with a strong preference for candidates with hands-on experience in Orthopedic Surgery, General Surgery, and Laparoscopic (Minimally Invasive) Surgery products.
• Experience in operating room support and participation in surgical procedures is highly desirable.
• In-depth knowledge of surgical products, medical devices, and healthcare market dynamics.
• A valid driver’s license and willingness to travel frequently. A Saudi driving license is preferred but not mandatory.
• Fluency in both English and Arabic, both written and spoken, to effectively communicate with diverse stakeholders.

Required Skills

The ideal candidate will demonstrate a blend of technical proficiency and interpersonal skills, including:

• Technical Skills: Strong product and clinical knowledge, sales and negotiation expertise, and proficiency in conducting product presentations and demonstrations. Familiarity with CRM systems, sales reporting, and Microsoft Office tools (Excel, PowerPoint, Word).
• Business Development: A strategic mindset with the ability to identify new opportunities, expand customer relationships, and drive market growth.
• Soft Skills: Exceptional communication and presentation abilities, strong relationship management and customer service orientation, and adept negotiation and influencing skills. Proven problem-solving, analytical thinking, and time management capabilities.
• Personal Attributes: Self-motivation, adaptability, and the ability to thrive under pressure while maintaining professional ethics and integrity.

Benefits and Growth Opportunities

We offer a comprehensive compensation package, including a competitive salary and commission structure, designed to reward performance and drive success. In addition, you will benefit from:

• Opportunities for professional growth, technical certification, and continuous learning to enhance your expertise.
• A comprehensive benefits package aligned with company policies.
• The chance to work in a dynamic, collaborative environment that values innovation, excellence, and integrity.