Coord-Marketing

Position Overview

We are seeking a dynamic and customer-focused Coord-Marketing professional to join our team at Marriott International in Riyadh, Saudi Arabia. In this role, you will play a pivotal part in promoting our brand’s image both internally and externally, ensuring that our guests receive an exceptional experience that aligns with Marriott’s high standards. Your responsibilities will include leveraging sales techniques to maximize revenue, fostering guest loyalty, and identifying opportunities to enhance the Marriott experience through upselling and package sales. This position offers a unique opportunity to contribute to a global brand while working in a collaborative and supportive environment.

Key Responsibilities

As a Coord-Marketing professional, your core duties will encompass a range of strategic and operational tasks designed to elevate the guest experience and drive business growth. Your responsibilities will include:

• Brand Promotion and Awareness: Actively promote the Marriott brand image to both internal stakeholders and external guests, ensuring consistent messaging and a positive representation of our values and offerings.
• Sales and Revenue Optimization: Utilize effective sales techniques to maximize revenue while maintaining and enhancing guest loyalty. Identify opportunities to upsell guests and sell enhancements that contribute to a superior Marriott experience or event.
• Preview Package Sales and Tours: Encourage guests or callers to purchase or schedule preview package sales and tours. Clearly explain the details and requirements associated with attending a sales presentation for Marriott Vacation Club properties. Verify that individuals meet all eligibility criteria prior to scheduling a tour.
• Guest Engagement and Appreciation: Determine and provide complimentary gifts to guests as a token of appreciation for their patronage, such as rewards points or show tickets. Address guest inquiries about property facilities and services with accuracy and professionalism.
• Communication and Coordination: Accurately receive, record, and relay messages to ensure seamless communication across teams. Maintain clear and professional written and verbal communication, adhering to company standards and etiquette.
• Team Collaboration and Support: Develop and maintain positive working relationships with colleagues to support team goals. Listen to and address the concerns of other employees, fostering a collaborative and inclusive work environment.
• Operational Compliance: Follow all company policies, procedures, and quality assurance standards. Ensure a clean and professional uniform and personal appearance, and maintain the confidentiality of proprietary information while protecting company assets.
• Physical Requirements: Perform job duties that may include moving, lifting, carrying, pushing, or pulling objects weighing up to 10 pounds. Stand, sit, or walk for extended periods while maintaining a high level of energy and engagement.

Qualifications and Preferred Attributes

To excel in this role, candidates should meet the following qualifications and possess the following attributes:

• Education: A high school diploma or GED equivalent is required.
• Experience: While prior work experience is not mandatory, a background in sales, marketing, or customer service is highly desirable. Enthusiasm for learning and a proactive approach to professional development are essential.
• Skills and Competencies:
  • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues in a professional and friendly manner.
  • Strong sales acumen and the ability to identify opportunities for revenue growth and guest satisfaction.
  • Attention to detail and the ability to multitask in a fast-paced environment.
  • Proficiency in written and verbal communication, including the ability to prepare and review documents accurately.
  • Commitment to maintaining a positive and inclusive work environment.
• Equal Opportunity Employer: Marriott International is dedicated to being an equal opportunity employer. We welcome applicants from all backgrounds and are committed to providing access to opportunity regardless of disability, veteran status, or other protected bases as defined by applicable law. We celebrate the unique talents and experiences of our associates and foster an environment where diversity is valued.

Why Join Marriott International?

By becoming a member of the Marriott International team, you will be part of a global brand portfolio that is synonymous with excellence, innovation, and hospitality. This role offers the opportunity to work alongside a diverse and talented team, contribute to meaningful projects, and achieve both personal and professional growth. Whether you are a seasoned professional or just beginning your career, Marriott International provides a supportive and dynamic environment where you can thrive and make a lasting impact.