Group, Conference and Events Sales Executive/Agent

Join Hilton in Jeddah as a Group, Conference and Events Sales Executive/Agent

Hilton is seeking a dynamic and results-driven Group, Conference and Events Sales Executive/Agent to join our team in Jeddah. In this pivotal role, you will be responsible for driving revenue growth by identifying, cultivating, and securing business opportunities for group bookings, conferences, and events. If you are passionate about sales, possess exceptional interpersonal skills, and thrive in a fast-paced environment, we invite you to apply and become an integral part of our world-class hospitality team.

Key Responsibilities

As a Group, Conference and Events Sales Executive/Agent, your core responsibilities will include:

• Business Development: Proactively identify and pursue new business opportunities by targeting corporate clients, associations, event planners, and travel agencies to generate group bookings and event inquiries.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with key decision-makers, ensuring their needs are met while maximizing revenue and occupancy for the property. Act as a trusted advisor to clients, understanding their objectives and tailoring solutions to exceed their expectations.
• Proposal Development: Create compelling and customized proposals, contracts, and presentations that highlight the unique offerings of Hilton’s Jeddah property, including meeting spaces, catering options, and value-added services.
• Negotiation and Closing: Lead negotiations with clients to secure contracts, ensuring favorable terms for both the client and Hilton. Collaborate closely with the revenue management and operations teams to finalize agreements that align with business goals.
• Market Research and Analysis: Conduct thorough market research to stay informed about industry trends, competitor offerings, and pricing strategies. Utilize this data to refine sales strategies and identify emerging opportunities in the group and events market.
• Collaboration and Coordination: Work seamlessly with cross-functional teams, including marketing, operations, and catering, to ensure seamless execution of group bookings and events. Serve as a liaison between clients and internal stakeholders to facilitate smooth communication and problem resolution.
• Performance Tracking: Monitor and report on sales performance, including revenue generated, booking volumes, and client feedback. Utilize sales tools and CRM systems to track progress and identify areas for improvement.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and skills:

• Education: Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field. Equivalent work experience may be considered in lieu of a degree.
• Experience: Minimum of 2-3 years of experience in sales, preferably within the hospitality, travel, or events industry. Prior experience in group sales, conference sales, or event planning is highly desirable.
• Sales Acumen: Demonstrated ability to meet and exceed sales targets, with a strong track record of securing group bookings and event contracts. Proven negotiation and closing skills are essential.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate value propositions clearly and persuasively. Fluency in English and Arabic is preferred.
• Interpersonal Skills: Strong interpersonal and relationship-building skills, with the ability to engage with clients at all levels. A customer-centric approach and a passion for delivering exceptional service are critical.
• Organizational Skills: Excellent time management and organizational abilities, with the capacity to juggle multiple priorities and deadlines in a fast-paced environment.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems, such as Salesforce or Opera PMS, are advantageous.
• Travel Requirements: Willingness to travel locally or regionally as needed to meet with clients and attend industry events.

Why Join Hilton?

At Hilton, we are committed to creating exceptional experiences for our guests and fostering a culture of excellence, innovation, and inclusivity. As a Group, Conference and Events Sales Executive/Agent, you will have the opportunity to:

• Work with a globally recognized brand that is synonymous with luxury, hospitality, and innovation.
• Be part of a diverse and inclusive team that values collaboration, creativity, and continuous learning.
• Access world-class training and development programs to enhance your skills and advance your career.
• Enjoy competitive compensation, benefits, and incentives that reward performance and dedication.
• Contribute to meaningful projects that have a positive impact on the local community and the broader hospitality industry.

If you are ready to take the next step in your career and join a team that is dedicated to redefining the art of hospitality, we encourage you to apply for the Group, Conference and Events Sales Executive/Agent position in Jeddah. We look forward to welcoming you to the Hilton family.