Sales Coordinator

About Apex Industrial Services Company

Apex Industrial Services Company stands as a premier provider of industrial solutions, renowned for its expertise in the procurement and distribution of high-quality tools, equipment, and maintenance products. Serving diverse sectors such as oil & gas, construction, manufacturing, and utilities, Apex is committed to delivering tailored supply chain solutions that align with the operational demands of its clients. With a robust network of experienced professionals and strategic partnerships with leading global manufacturers, the company ensures timely delivery, competitive pricing, and unparalleled technical support. Apex’s dedication to precision, reliability, and customer satisfaction positions it as a trusted partner in driving efficiency and value across industries.

Core Responsibilities

The Sales Coordinator plays a pivotal role in supporting the sales team and ensuring seamless order management and customer satisfaction. Key responsibilities include:

• Sales Support & Order Management:
  • Assist the sales team in preparing accurate quotations, sales proposals, and contracts to meet client requirements.
  • Process customer orders efficiently, ensuring timely delivery and adherence to contractual agreements.
  • Coordinate closely with procurement, logistics, and finance teams to facilitate smooth order fulfillment and resolve any operational challenges.
• Customer Interaction & Relationship Management:
  • Serve as the primary point of contact for customer inquiries, responding promptly via phone, email, and in-person meetings.
  • Build and maintain strong relationships with existing clients while actively contributing to the acquisition of new customers.
  • Address customer concerns and provide solutions to enhance satisfaction and loyalty.
• Data & Report Management:
  • Maintain accurate sales records, customer databases, and CRM/ERP systems to ensure data integrity and accessibility.
  • Generate comprehensive sales reports, track performance against targets, and prepare insightful presentations for management review.
  • Analyze sales data to identify trends, opportunities, and areas for improvement.
• Team Coordination & Process Improvement:
  • Collaborate with sales managers and representatives to streamline operations and enhance team productivity.
  • Identify inefficiencies in current processes and propose innovative solutions to improve workflow and reduce operational costs.
  • Participate in cross-functional meetings to align sales strategies with organizational goals.

Qualifications & Skills

To excel in this role, candidates must meet the following requirements:

• Education: A diploma degree or higher in Business Administration, Marketing, or a related field.
• Experience:
  • Minimum of 2–5 years of relevant experience in a sales coordination or administrative role.
  • Prior experience in industries such as PPE, industrial supplies, or B2B sales is highly advantageous.
• Technical Proficiency:
  • Familiarity with ERP and CRM systems, such as Odoo, SAP, or Salesforce, is preferred.
  • Strong working knowledge of Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Key Competencies:
  • Proven experience in supporting sales teams, handling quotations, order processing, and customer follow-ups.
  • Exceptional communication skills, both verbal and written, with fluency in English required (Arabic proficiency is a plus).
  • Strong organizational abilities, including the capacity to multitask, prioritize, and thrive in a fast-paced environment.
  • Meticulous attention to detail to ensure accuracy in data entry, order processing, and reporting.
  • Proactive problem-solving approach with the ability to address customer concerns and operational challenges effectively.

Apex Industrial Services Company offers a dynamic and rewarding work environment where professionals can contribute to the success of a leading industrial solutions provider. If you are a detail-oriented, customer-focused individual with a passion for sales support and process optimization, we invite you to join our team and drive excellence in every project.