Supervisor-Systems /IT (Saudi Only)

Job Overview

Marriott International, Inc., a global leader in hospitality, is seeking a highly motivated and experienced Supervisor-Systems / IT to join our dynamic team in Jeddah, Saudi Arabia. In this pivotal role, you will oversee and manage the IT systems and infrastructure to ensure seamless operations, optimal performance, and alignment with the company’s technological objectives. The ideal candidate will possess a strong technical background, exceptional leadership skills, and a commitment to driving innovation within a fast-paced environment.

Key Responsibilities

• System Management: Supervise and maintain the organization’s IT systems, including hardware, software, networks, and cloud-based solutions, to ensure high availability, security, and efficiency.
• Team Leadership: Lead a team of IT professionals, providing guidance, mentorship, and support to foster a collaborative and high-performing work environment.
• Troubleshooting & Support: Diagnose and resolve technical issues promptly, minimizing downtime and ensuring uninterrupted service for end-users across the organization.
• Cybersecurity Oversight: Implement and enforce robust cybersecurity protocols to safeguard sensitive data, mitigate risks, and ensure compliance with industry standards and regulatory requirements.
• Vendor & Stakeholder Collaboration: Liaise with external vendors, service providers, and internal stakeholders to procure IT solutions, negotiate contracts, and align technology initiatives with business goals.
• Budget & Resource Management: Oversee IT-related expenditures, allocate resources effectively, and optimize spending to deliver maximum value while adhering to budgetary constraints.
• Strategic Planning: Contribute to the development and execution of IT strategies that support the company’s long-term objectives, including digital transformation and technological advancements.
• Training & Development: Identify training needs within the IT team and coordinate professional development opportunities to enhance team competencies and keep pace with evolving technologies.

Qualifications & Skills

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are highly desirable.
• Experience: Minimum of 5 years of progressive IT experience, with at least 2 years in a supervisory or leadership role within a corporate or hospitality environment.
• Technical Proficiency: In-depth knowledge of IT infrastructure, including servers, storage, networking, virtualization, and cloud platforms (e.g., AWS, Azure).
• Leadership & Communication: Strong interpersonal and communication skills to effectively lead teams, collaborate with stakeholders, and present technical information to non-technical audiences.
• Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues, prioritize tasks, and implement effective solutions under pressure.
• Cultural Adaptability: Ability to thrive in a diverse, multicultural work environment and align with Marriott International’s core values of service excellence, integrity, and innovation.

Why Join Marriott International?

As a global hospitality leader, Marriott International offers a rewarding career path with opportunities for professional growth, competitive compensation, and a comprehensive benefits package. Joining our team in Jeddah means contributing to a legacy of excellence while working alongside industry professionals dedicated to delivering exceptional guest experiences. Whether you are an experienced IT leader or an ambitious professional seeking to advance your career, Marriott International provides the platform to achieve your goals in a dynamic and supportive environment.