BOUNCE Red Sea Mall

About BOUNCE

BOUNCE is a dynamic and innovative company dedicated to delivering exceptional experiences through cutting-edge trampoline parks and recreational facilities. With a strong commitment to safety, fun, and community engagement, BOUNCE has established itself as a leader in the entertainment industry. Our state-of-the-art venues are designed to cater to individuals of all ages, providing a unique blend of fitness, entertainment, and social interaction. As we continue to expand our footprint, we are seeking passionate and dedicated professionals to join our team at the BOUNCE Red Sea Mall location in Jeddah.

Position Overview

We are currently seeking enthusiastic and customer-focused individuals to join our team at the BOUNCE Red Sea Mall in Jeddah. This role offers an exciting opportunity to be part of a vibrant and fast-paced environment where you will contribute to creating memorable experiences for our guests. Whether you are a seasoned professional or just starting your career in the hospitality or entertainment industry, we welcome applicants who are eager to learn, grow, and thrive in a dynamic setting.

Key Responsibilities

• Guest Engagement: Interact with guests in a friendly and professional manner, ensuring their experience at BOUNCE Red Sea Mall is enjoyable and memorable.
• Safety Compliance: Monitor and enforce safety protocols to ensure a secure environment for all guests and staff, adhering to BOUNCE’s rigorous safety standards.
• Facility Maintenance: Assist in maintaining the cleanliness and organization of the facility, including trampoline areas, seating areas, and common spaces.
• Customer Service: Address guest inquiries, resolve issues promptly, and provide exceptional service to enhance guest satisfaction.
• Team Collaboration: Work closely with colleagues to ensure smooth operations, including assisting with check-ins, managing crowd flow, and supporting event coordination.
• Promotional Activities: Participate in marketing initiatives, promotions, and special events to drive guest engagement and increase footfall.
• Training and Development: Attend training sessions to stay updated on safety procedures, customer service best practices, and operational policies.

Qualifications and Skills

To excel in this role, candidates should possess the following qualifications and skills:

• A strong customer service orientation with a focus on delivering exceptional guest experiences.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse groups of people.
• Prior experience in hospitality, entertainment, retail, or a related field is a plus, though not mandatory.
• A commitment to maintaining a safe and enjoyable environment for all guests and staff.
• The ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Fluency in English and Arabic is preferred, with additional language skills considered an asset.
• A positive attitude, teamwork spirit, and a passion for creating fun and engaging experiences.

Why Join BOUNCE?

At BOUNCE, we believe in fostering a culture of growth, innovation, and inclusivity. As part of our team, you will enjoy a range of benefits, including:

• Competitive compensation packages tailored to your experience and role.
• Opportunities for professional development and career advancement within a growing company.
• A supportive and collaborative work environment that values your contributions.
• Access to exclusive perks, such as free or discounted access to BOUNCE facilities and events.
• Training programs designed to enhance your skills and prepare you for future leadership roles.

How to Apply

If you are ready to embark on an exciting career journey with BOUNCE and contribute to our mission of creating unforgettable experiences, we encourage you to apply today. Please submit your resume and a cover letter outlining your qualifications and why you are a great fit for this role to our careers portal or via email to [insert email if provided]. We look forward to welcoming you to the BOUNCE family!