HC Operation Specialist

Position Overview

We are seeking a dedicated and detail-oriented HC Operation Specialist to join our Human Resources team. In this pivotal role, you will provide comprehensive operational and administrative support to ensure the seamless functioning of HR processes, compliance with regulatory requirements, and the delivery of exceptional employee services. Your contributions will be instrumental in enhancing employee satisfaction, driving HR strategic initiatives, and aligning our operations with the company’s long-term objectives.

Key Responsibilities

• Compliance and Regulatory Management: Ensure full adherence to governmental regulations, including Saudization (Nitaqat) and social insurance obligations. Assist in preparing and maintaining audit files for both internal and external reviews, ensuring accuracy and timeliness.
• Employee Services and Support: Serve as a primary point of contact for employee inquiries related to salaries, leave balances, and personal records. Manage and process travel requests, reimbursements, and leave applications through designated electronic portals, ensuring efficient and error-free execution.
• Employee Engagement and Satisfaction: Play a key role in organizing and executing employee engagement initiatives, such as team-building events and recognition programs, to foster a positive workplace culture. Distribute and analyze employee satisfaction surveys to identify trends and propose actionable improvements.
• HR Strategic Initiatives: Collaborate closely with department managers to assess HR needs and develop tailored solutions that support organizational growth. Act as a liaison between employees and management to address HR-related concerns and facilitate effective communication.
• Contract and Employee Lifecycle Management: Oversee the preparation, renewal, and termination of employment contracts in strict accordance with company policies and legal frameworks. Ensure meticulous follow-up on end-of-service processes and maintain accurate, up-to-date employee files.

Qualifications and Experience

To excel in this role, you must possess the following academic and professional credentials:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is required. HR specialized certifications will be considered a valuable asset.
• Minimum of 2–3 years of hands-on experience in Human Resources, with a proven track record in operational and administrative functions.

Required Skills and Competencies

The ideal candidate will demonstrate proficiency in the following areas:

• Technical Proficiency: Strong working knowledge of HR systems and labor laws specific to the Kingdom of Saudi Arabia, including expertise in government platforms such as the Ministry of Human Resources and Social Development (MHRSD) systems.
• Software Competency: Advanced skills in Microsoft Office Suite, particularly Excel and Word, to manage data, generate reports, and maintain documentation.
• Communication and Interpersonal Skills: Exceptional written and verbal communication abilities to interact effectively with employees at all organizational levels, coupled with strong presentation skills.
• Organizational and Time Management: Demonstrated ability to prioritize tasks, manage multiple deadlines, and maintain high levels of accuracy in a fast-paced environment.
• Analytical and Problem-Solving Skills: A proactive mindset with the capability to analyze complex data, identify trends, and propose strategic solutions to enhance HR operations.
• Ethical Standards and Professionalism: A commitment to maintaining confidentiality, adhering to work ethics, and upholding the highest standards of quality and integrity.
• Regulatory Awareness: Comprehensive understanding of Saudization (Nitaqat) requirements, visa balance reporting, and specialized professions reporting to ensure full compliance with national labor regulations.
• Process Expertise: In-depth knowledge of onboarding and offboarding cycles, including the management of employee transitions to ensure a smooth and compliant process.

If you are a proactive professional with a passion for HR operations and a commitment to driving excellence, we invite you to apply and become an integral part of our dynamic HR team.