Sales Development Representative

About Us

Founded with passion in the Kingdom of Saudi Arabia and infused with the innovative spirit of Silicon Valley, we are pioneering cutting-edge solutions in Voice AI and AI-driven agents. As we accelerate our growth in a vibrant and rapidly evolving market, we are seeking dynamic and forward-thinking professionals to join our expanding team and contribute to our success.

Role Overview

As a Sales Development Representative, you will play a pivotal role in expanding Sarj’s client portfolio across Saudi Arabia by identifying, nurturing, and qualifying high-potential opportunities within enterprise and government sectors. Your responsibilities will encompass proactive outbound prospecting, managing inbound leads, cultivating meaningful relationships with key decision-makers, and driving the creation of qualified opportunities that advance into Proof of Concepts (POCs) and finalized contracts. Collaboration will be central to your role, as you work closely with our Customer Experience, Operations, and Product teams to ensure seamless alignment and execution.

Key Responsibilities

• Pipeline Generation and Qualification: Develop and qualify a robust pipeline of opportunities across enterprise and government accounts to support revenue growth.
• Target Account Management: Build and maintain comprehensive target account lists spanning critical sectors, including banking, fintech, telecom, retail, healthcare, real estate, and government.
• Multi-Channel Outreach: Execute tailored outreach campaigns via email, LinkedIn, phone, and WhatsApp, leveraging both Arabic and English to maximize engagement and response rates.
• Stakeholder Engagement: Identify and engage key decision-makers across departments such as Customer Experience, IT, Digital Transformation, and Procurement to drive meaningful conversations.
• Opportunity Qualification: Conduct thorough discovery calls to assess and qualify opportunities, ensuring alignment with Sarj’s offerings and customer needs.
• POC and Handoff Support: Assist in the facilitation of Proof of Concepts, follow-ups, and smooth transitions to relevant teams to ensure successful deal progression.
• Event Representation: Represent Sarj at industry conferences, customer experience forums, financial-sector events, and government gatherings to enhance brand visibility and forge strategic partnerships.
• Pipeline Tracking and CRM Management: Maintain meticulous records in the CRM system, track pipeline progress, and continuously refine messaging and sales processes to optimize performance.

Requirements

• Experience: 3 to 6 years of relevant experience in sales development or business development, with a minimum of 2 years focused on enterprise or government accounts.
• Language Proficiency: Native fluency in Arabic (with a Saudi dialect) and professional proficiency in English.
• Proven Track Record: Demonstrated success in generating self-sourced pipelines and driving revenue growth.
• Market Knowledge: In-depth understanding of the Saudi enterprise and government landscape, including procurement processes and decision-making structures.
• Technical Acumen: Ability to discuss technical concepts such as integrations, APIs, telephony, and CRM systems with confidence and clarity.
• Core Competencies: Exceptional communication, relationship-building, and negotiation skills, coupled with a highly organized approach to managing tasks and priorities.
• Tool Proficiency: Experience with CRM platforms and sales enablement tools to streamline processes and enhance productivity.

Nice to Have

• Industry Experience: Prior experience selling SaaS, AI, or contact center solutions.
• Government Procurement: Familiarity with government procurement processes in the Kingdom of Saudi Arabia.
• Networking: Existing relationships within banking, telecom, or government sectors.
• Startup Experience: Background in early-stage or startup environments, contributing to commercial growth and innovation.

Why Join Us?

This is an exceptional opportunity to take a leadership role in defining the visual and strategic identity of a high-growth technology start-up. You will thrive in a collaborative and mission-driven culture where innovation is celebrated, and your contributions will have a tangible impact on our success. Join us to gain hands-on experience with groundbreaking AI products, unleash your creativity, and play a key part in shaping the future of AI-driven solutions in the region.