E-commerce Specialist

E-commerce Specialist – Drive Digital Growth at Maersk in Jeddah

Join Maersk, a global leader in logistics and supply chain solutions, as an **E-commerce Specialist** in Jeddah. In this dynamic role, you will play a pivotal part in shaping the future of digital commerce within our organization, leveraging cutting-edge technology and strategic insights to enhance customer experiences and operational efficiency.

As an E-commerce Specialist, you will be at the forefront of transforming traditional commerce into seamless, data-driven digital experiences. This position is ideal for a forward-thinking professional with a passion for e-commerce, digital innovation, and supply chain optimization. You will collaborate with cross-functional teams to develop and implement scalable e-commerce strategies that align with Maersk’s global vision while addressing the unique demands of the Middle Eastern market.

Key Responsibilities:

• Strategy Development: Design and execute e-commerce strategies that drive revenue growth, customer engagement, and operational excellence. Analyze market trends and competitor landscapes to identify opportunities for digital expansion.
• Platform Optimization: Lead the enhancement of e-commerce platforms to ensure they are user-friendly, secure, and aligned with Maersk’s brand standards. Work closely with IT teams to integrate advanced technologies like AI, automation, and analytics to streamline processes.
• Customer-Centric Solutions: Develop personalized shopping experiences tailored to diverse customer segments. Utilize data analytics to understand consumer behavior and preferences, ensuring tailored recommendations and seamless interactions.
• Digital Marketing & Campaigns: Collaborate with marketing teams to create and manage high-impact digital campaigns that promote Maersk’s e-commerce offerings. Leverage SEO, content marketing, and social media strategies to increase visibility and drive conversions.
• Cross-Functional Leadership: Bridge the gap between e-commerce, logistics, and customer service teams to ensure cohesive execution of digital initiatives. Act as a liaison between technical and non-technical stakeholders to foster innovation and alignment.
• Performance Monitoring: Track key performance indicators (KPIs) such as conversion rates, customer retention, and sales metrics. Provide actionable insights to continuously refine strategies and improve performance.

Why This Role Matters:

In a rapidly evolving digital landscape, Maersk is committed to leading the charge in integrating e-commerce with its core logistics operations. Your expertise will not only elevate our digital presence but also contribute to Maersk’s broader mission of creating sustainable and efficient global trade solutions. This role offers a unique opportunity to work in a fast-paced, international environment where your innovative ideas can drive meaningful impact.

Qualifications & Skills:

• A bachelor’s degree in Business Administration, E-commerce, Marketing, Information Technology, or a related field (or equivalent experience).
• Proven experience in e-commerce strategy, digital marketing, or related domains, with a track record of driving measurable results.
• Strong analytical skills with proficiency in data analysis tools (e.g., Google Analytics, CRM systems, or BI tools).
• Expertise in e-commerce platforms (e.g., Shopify, Magento, or custom-built solutions) and familiarity with digital payment gateways.
• Excellent communication and stakeholder management skills to collaborate effectively across teams.
• Fluency in English is required; proficiency in Arabic is a significant advantage.
• Experience in a multinational or fast-growing company is a plus.

If you are a visionary e-commerce professional eager to make a difference in a global industry leader, we invite you to apply and be part of Maersk’s journey toward digital excellence in Jeddah.