Scanning Operator

Position Overview

We are seeking a detail-oriented and highly organized Scanning Operator to join our dynamic team at Atain, supporting a global client’s Accounts Payable (AP) operations. This full-time, on-site role in Dammam, Saudi Arabia, is integral to ensuring the accurate and timely capture of invoices and supporting documents, directly contributing to the client’s financial reporting and payment cycles. As part of a two-person team, you will play a critical role in maintaining the efficiency and integrity of the AP process, adhering to strict data protection standards and performance metrics.

Key Responsibilities

• Invoice Processing and Scanning: Extract and verify all required details from invoices and supporting documents before scanning them into the Kofax system and SAP. Ensure documents are properly archived for traceability and audit compliance.
• Quality Assurance: Perform PDF scanning from the PEGA platform and conduct rescans or returns to vendors as needed, strictly following the client’s documented procedures. Maintain high scanning quality and data accuracy to meet the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Confidentiality and Compliance: Handle sensitive financial documents with the utmost care, ensuring full compliance with Atain’s data protection policies and the client’s confidentiality requirements.
• Issue Escalation and Collaboration: Proactively identify and escalate any issues that may impact team performance or KPIs to the Team Coordinator for immediate resolution. Work closely with other AP team members to facilitate seamless transitions between scanning, processing, and payment stages.
• Process Adherence: Follow standardized processes with precision, demonstrating strong administrative skills, time management, and the ability to meet tight deadlines in a fast-paced environment.

Required Skills and Qualifications

• Communication: Fluent in written and verbal English, with the ability to present information clearly and professionally.
• Organizational and Time Management: Exceptional attention to detail and the ability to prioritize tasks effectively in a deadline-driven setting.
• Problem-Solving: Strong analytical skills to anticipate and resolve issues efficiently, ensuring minimal disruption to workflows.
• Autonomy and Responsibility: Capable of working with minimal supervision while taking ownership of assigned tasks and outcomes.
• Technical Proficiency: Familiarity with scanning tools, document management systems, and ERP platforms (e.g., SAP) is advantageous but not mandatory—comprehensive training will be provided.
• Confidentiality and Integrity: Demonstrated ability to handle sensitive financial data with discretion and adhere to strict data protection standards.

What We Offer

Joining Atain provides a unique opportunity to contribute to a high-visibility global account while working within a structured, process-driven team environment. You will benefit from:

• A well-defined onboarding and training program tailored to client-specific tools and workflows.
• Collaboration within Atain’s Global Business Services organization, fostering professional growth and knowledge sharing.
• The satisfaction of playing a pivotal role in the financial operations of a leading global client.
• A supportive workplace culture that values accuracy, efficiency, and continuous improvement.

If you are a meticulous professional with a passion for accuracy and a commitment to excellence, we encourage you to apply for this critical role in our Dammam office.