Business Development Representative-KSA

About D•Engage

D•Engage is a forward-thinking multinational SaaS company at the forefront of digital innovation, specializing in solutions that elevate customer engagement and transform digital experiences. Our mission is to empower businesses through cutting-edge technology, fostering an environment where creativity, collaboration, and excellence thrive. As we continue to expand our global footprint, we are seeking a dynamic and results-oriented Business Development Representative (BDR) to join our high-performing SaaS sales team. This role is ideal for a proactive professional who thrives in a fast-paced environment, possesses a keen interest in technology and sales, and is eager to drive impactful business growth.

Your Role as a Business Development Representative

As the first point of contact for potential customers, you will play a pivotal role in generating and nurturing high-quality sales pipelines. Your responsibilities will include identifying and engaging with decision-makers, qualifying opportunities, and seamlessly handing off qualified leads to our Account Executive (AE) team. This position is perfect for individuals who are curious, resilient, and passionate about leveraging technology to solve business challenges. You will have the opportunity to work with a diverse range of clients across industries, contributing to the expansion of our market presence in the KSA region and beyond.

Key Responsibilities

• Pipeline Development: Source and build a robust pipeline of potential customers by identifying Ideal Customer Profile (ICP)-fit companies and key decision-makers using Apollo. Clean, validate, segment, and synchronize prospect lists with our CRM (Zoho) to ensure data accuracy and efficiency.
• Market and Account Research: Conduct in-depth research on target accounts, analyzing their CRM marketing strategies, martech stack, recent news, and the activity of decision-makers. Use these insights to craft compelling and personalized outreach strategies tailored to each prospect’s unique needs and pain points.
• Multichannel Outreach: Execute highly personalized outreach campaigns across multiple channels, including email, LinkedIn, WhatsApp, Telegram, and phone. Deliver the right value proposition at the right time to maximize engagement and response rates.
• Lead Nurturing and Conversion: Proactively nurture leads by addressing inquiries, overcoming objections, and building trust with prospects. Your goal is to consistently book qualified meetings for the AE team, ensuring a smooth transition from initial contact to sales conversion.
• Creative Prospecting: Think outside the box to uncover hidden opportunities. Utilize non-standard sources such as industry events, job boards, and niche online communities (Slack, Telegram, WhatsApp groups) to identify signals and decision-makers that others may overlook. Leverage AI and LLM tools to enhance research, qualification, and outreach efficiency.
• CRM Ownership and Performance Tracking: Take ownership of your CRM (Zoho) by maintaining accurate and up-to-date records. Meet and exceed daily and weekly KPIs related to meetings booked, and provide regular reports on funnel progress and conversion metrics to drive data-driven decision-making.

Qualifications and Skills

To excel in this role, you will bring a minimum of 2–3 years of experience in sales, business development, or a customer-facing role, preferably within the SaaS or martech sectors. Fluency in English, both written and spoken, is essential, as is a strong comfort level with cold calling and outbound prospecting. A genuine passion for B2B SaaS martech and the regional market will set you apart, as will your ability to quickly grasp complex products, their value propositions, and competitive advantages.

We are looking for a self-motivated professional who is organized, resilient, and data-driven. You should be adept at using AI/LLM tools to streamline research, qualification, and outreach processes. Exceptional communication skills are a must—you must be able to craft persuasive messages, handle objections with confidence, and leverage introductions from mid-level contacts to reach key decision-makers. Attention to detail and a commitment to maintaining CRM hygiene and funnel reporting are critical to your success in this role.

Preferred Qualifications

• Hands-on experience with B2B sales tools such as Apollo, Lusha, SignalHire, RocketReach, and Clay.
• Familiarity with CRM systems (Zoho) and sales engagement platforms.
• Understanding of martech and Customer Data Platform (CDP) products, including but not limited to Insider, MoEngage, CleverTap, Braze, and Emarsys.
• Experience selling into B2C verticals such as banking/fintech, e-commerce, travel, telecom, and real estate.

Why Join D•Engage?

At D•Engage, we are committed to fostering a culture of growth, innovation, and collaboration. As a member of our team, you will benefit from:

• Professional Development: Access to a wide range of learning opportunities and career advancement paths within a rapidly expanding SaaS company.
• Collaborative Culture: Work alongside talented professionals in a supportive and innovative environment where your contributions are recognized and valued.
• Competitive Benefits: Enjoy a comprehensive benefits package designed to support your well-being and professional growth.

D•Engage is an equal opportunity employer. We are dedicated to celebrating diversity and creating an inclusive workplace where every team member feels empowered to succeed. If you are a driven professional looking to make a meaningful impact in the world of SaaS business development, we invite you to apply and become part of our dynamic team.