Product Specialist

Position Overview

We are seeking a highly motivated and results-driven Product Specialist to join our dynamic team at NewBridge Neuroscience. In this pivotal role, you will be responsible for driving sales performance, executing strategic sales initiatives, and fostering long-term customer relationships for our innovative neuroscience products within the Riyadh region. Your primary objective will be to achieve and exceed sales targets while ensuring customer satisfaction and market growth in alignment with our commercial and account plans.

Key Responsibilities

Sales Targets & Strategy Execution

As a Product Specialist, you will work closely with your Line Manager to implement a robust sales plan tailored to your assigned customer base. Your responsibilities will include:

• Achieving and exceeding business results and sales quotas for assigned products in accordance with the sales plan;
• Collaborating with your Line Manager to execute product sales and marketing strategies effectively;
• Monitoring sales performance against forecasts and contributing to the assessment of market potential within your geographical area;
• Ensuring that your sales activities align with the cycle plan and annual objectives set for your sales team and the broader Group Therapy Area.

Customer Relationship Management

Building and maintaining strong customer relationships is critical to your success. You will be expected to:

• Develop and maintain customer lists in the OCE Reporting System, in coordination with your Line Manager, and agree on visit frequencies, daily call rates, and coverage;
• Conduct thorough research on each customer prior to visits to ensure informed and impactful engagements;
• Deliver high-impact sales presentations using the E Detailing Module, providing technical and administrative product information, pricing details, and demonstrations in compliance with SFE guidelines;
• Achieve and maintain OCE Reporting KPIs, ensuring timely synchronization and monthly reviews of results with your Line Manager;
• Evaluate customer potential based on sales performance and recommend adjustments to classifications as needed;
• Develop and nurture strategic customer alliances to foster long-term relationships and enhance customer satisfaction;
• Establish and maintain strong relationships with key decision-makers and committees within healthcare systems and hospitals;
• Ensure all activities adhere to NewBridge’s Code of Business Conduct and reflect our Core Values and Leadership Expectations.

Formulary Enlistment & Marketing Activities

Your role will also involve collaborating with your Line Manager to enlist products in key healthcare centers and tenders. Additionally, you will:

• Execute brand activities in alignment with local market strategies, budgets, and business needs;
• Identify and capitalize on new opportunities to drive product growth and market penetration;

Market Intelligence & Feedback

To support strategic decision-making, you will provide valuable market feedback, including:

• Insights on market trends, competitive activities, and therapeutic area developments to inform marketing policies, product revisions, and pricing strategies;
• Regular updates on product performance and customer feedback to guide product development and enhancements;
• Proactive recommendations for performance improvements in sales and delivery processes.

Knowledge & Expertise

You will demonstrate a high level of medical and marketing expertise for your respective product and disease area, continuously enhancing your local marketing knowledge to stay ahead in the dynamic healthcare landscape.

Qualifications & Experience

Education & Professional Background

• Bachelor’s degree in Pharmacy or a related field;
• Minimum of two years of proven experience as a Medical Representative or within a multinational pharmaceutical/healthcare company;
• Preferred experience in Neuropsychiatry, Neuroscience, or Psychiatry.

Core Competencies

To excel in this role, you should possess the following competencies:

• Strong sales acumen with a track record of achieving targets;
• Excellent communication and presentation skills;
• Ability to build and maintain strategic customer relationships;
• Analytical mindset with a focus on data-driven decision-making;
• Commitment to compliance and ethical business practices;
• Proactive approach to identifying opportunities and driving growth.