Group Conference & Events Sales Manager

Group Conference & Events Sales Manager – Drive Revenue Growth and Foster Lasting Customer Relationships

Join Delta Hotels by Marriott in Jeddah as a dynamic Group Conference & Events Sales Manager, where your strategic acumen and customer-centric approach will elevate our sales performance and strengthen our market presence. In this pivotal leadership role, you will spearhead the identification, cultivation, and execution of high-value sales opportunities while ensuring seamless service delivery for our diverse clientele. This position demands a results-driven professional with a passion for building enduring partnerships and maximizing revenue through innovative sales strategies.

As the driving force behind our group sales initiatives, you will collaborate closely with internal and external stakeholders to align sales efforts, refine market positioning, and deliver exceptional customer experiences. Your expertise will be instrumental in navigating competitive landscapes, understanding evolving market trends, and tailoring solutions that meet the unique needs of our target audience—from corporate clients to high-profile event organizers.

Key Responsibilities

Your role will encompass a broad spectrum of responsibilities, ensuring both immediate sales success and long-term business growth:

• Strategic Sales Leadership: Proactively identify and pursue high-potential sales opportunities while coordinating with off-property sales channels to avoid duplication and maximize efficiency. Develop and execute targeted sales strategies that align with market demands and revenue objectives.
• Relationship Building and Retention: Cultivate and strengthen relationships with existing and prospective clients through personalized engagement, including sales calls, FAM (Familiarization) trips, trade shows, and community networking. Act as the primary point of contact for key accounts, ensuring their needs are met with tailored solutions and consistent service excellence.
• Operational Excellence: Lead the end-to-end sales process, from proposal generation and contract negotiation to post-sale follow-up. Ensure smooth handoffs to Event Management and other internal teams, guaranteeing seamless execution of booked events and conferences.
• Market Intelligence and Competitive Edge: Stay ahead of industry trends, competitor strategies, and economic shifts to position Delta Hotels as the preferred choice for discerning clients. Leverage data-driven insights to identify emerging opportunities and close deals that align with our strategic goals.
• Customer-Centric Service Delivery: Champion our commitment to exceptional service by setting high standards for guest relations and internal collaboration. Actively gather and incorporate customer feedback to refine our offerings and enhance satisfaction.
• Revenue Growth and Account Expansion: Drive personal and location-based revenue targets by expanding share of account with existing clients and securing new business. Align sales efforts with broader organizational objectives to ensure sustainable growth.

Qualifications and Experience

We are seeking a motivated and results-oriented professional with a proven track record in sales and marketing, equipped with the skills to thrive in a fast-paced, customer-focused environment. Ideal candidates will meet the following criteria:

• Education: A 2-year degree from an accredited institution in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, combined with 3 years of relevant sales or marketing experience, OR a 4-year bachelor’s degree in a related discipline with 1 year of professional experience in sales or marketing.
• Sales Expertise: Extensive experience in group sales, conference planning, or events management, with a strong ability to close deals and manage high-value client relationships.
• Strategic Mindset: Proven ability to analyze market dynamics, identify opportunities, and develop actionable sales strategies that drive revenue growth.
• Stakeholder Management: Exceptional interpersonal and communication skills to collaborate effectively with internal teams, external partners, and high-profile clients.
• Customer Obsession: A commitment to delivering personalized, high-touch service that fosters loyalty and repeat business.
• Technical Proficiency: Familiarity with CRM systems, proposal software, and other sales tools to streamline workflows and enhance productivity.

Why Join Delta Hotels by Marriott?

At Delta Hotels by Marriott, we pride ourselves on delivering a seamless, guest-centric experience that exceeds expectations. As a Group Conference & Events Sales Manager, you will be part of a dynamic team that values innovation, collaboration, and excellence. Our commitment to diversity, inclusion, and equal opportunity ensures a welcoming environment where your unique perspective is celebrated. Join us in shaping the future of hospitality—where your ambition meets our vision for unparalleled service and growth.

We are an equal opportunity employer, dedicated to fostering a culture of belonging where all associates can thrive. We actively encourage applications from individuals of all backgrounds, ensuring our team reflects the rich diversity of our global community.