Organizational Development - Senior Officer

Position Overview

We are seeking a highly motivated and detail-oriented Organizational Development - Senior Officer to join our dynamic team. In this pivotal role, you will play a key part in driving organizational excellence by implementing and supporting strategic initiatives focused on job description management, performance management, and compliance with regulatory standards. Your expertise will be instrumental in maintaining operational efficiency, ensuring alignment with healthcare regulations, and fostering a culture of continuous improvement. This position offers an exciting opportunity to contribute to the growth and success of our organization while collaborating with cross-functional teams to enhance employee satisfaction and organizational effectiveness.

Key Responsibilities

The Organizational Development - Senior Officer will be responsible for a wide range of critical functions, including:

• Job Description Management: Assist in designing, implementing, and updating organizational structures and job descriptions to reflect evolving roles and responsibilities. Maintain a robust tracking system to ensure all job descriptions are accurate, current, and compliant with regulatory requirements.
• Performance Management Support: Facilitate the performance management process by ensuring timely completion of evaluations within the designated system. Provide guidance and support to managers to streamline the evaluation process and enhance employee development.
• Regulatory Compliance: Stay abreast of updates to governmental regulations, including those from the Ministry of Health (MOH) and other relevant authorities. Implement necessary changes promptly to ensure full compliance and mitigate risks associated with non-compliance.
• Accreditation Support: Participate actively in accreditation processes by providing comprehensive support to departments. Ensure adherence to accreditation standards and contribute to the successful completion of accreditation initiatives.
• Data Management and Reporting: Collect, organize, and analyze data for organizational development reports, presentations, and special projects. Deliver actionable insights to support decision-making and strategic planning.
• Staff Engagement Initiatives: Contribute to staff engagement programs as directed by the line manager. Collaborate with HR and leadership teams to enhance employee satisfaction, foster a positive organizational culture, and drive retention.
• Cross-Functional Collaboration: Work closely with various departments to ensure seamless implementation of organizational development initiatives. Act as a liaison between HR, management, and employees to address concerns and promote alignment with organizational goals.
• Continuous Improvement: Embrace a culture of continuous improvement by identifying opportunities to enhance processes, systems, and employee experiences. Proactively seek feedback and implement best practices to drive operational excellence.
• Compliance and Ethical Standards: Uphold Fakeeh Care’s code of conduct, policies, and ethical standards. Maintain strict confidentiality of sensitive information and comply with cybersecurity protocols to safeguard organizational data. Complete mandatory education requirements in a timely manner.

Qualifications and Requirements

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 3 years of relevant experience in Human Resources or a related discipline, with a proven track record in organizational development, job description management, or performance management.
• Skills and Abilities:
  • In-depth understanding of healthcare regulations, including SCFHS and MOH guidelines, to ensure compliance and accurate licensing processes.
  • Exceptional organizational and project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Strong attention to detail and precision in handling licensing documentation, regulatory updates, and renewal tracking to avoid errors and ensure compliance.
  • Excellent communication skills in both oral and written English and Arabic, with the ability to convey complex information clearly and effectively.
  • Proficiency in using HRIS and other relevant software systems to manage job descriptions, performance evaluations, and reporting.
• Personal Attributes: Commitment to Fakeeh’s Person-Centered care values, proactive approach to problem-solving, and dedication to fostering a positive and inclusive work environment.

Work Environment and Commitments

The Organizational Development - Senior Officer will operate within a collaborative and supportive work environment, contributing to the organization’s mission of delivering high-quality healthcare services. This role requires a high level of professionalism, integrity, and a passion for driving organizational success through strategic HR initiatives. The successful candidate will be expected to adhere to all safety protocols, maintain confidentiality, and actively participate in continuous learning and development opportunities.