F&B Service Expert (Waiter – Saudi Nationals Only)

Position Overview

We are seeking a dedicated and professional F&B Service Expert (Waiter) to join our esteemed team at Marriott International, Inc. in Dammam. This role is exclusively open to Saudi nationals and offers an exceptional opportunity to contribute to a world-class hospitality environment. As a key member of our Food & Beverage service team, you will play a pivotal role in delivering outstanding guest experiences through attentive, efficient, and courteous service. Your expertise in table service, guest interaction, and operational excellence will be instrumental in maintaining the high standards of Marriott International.

Key Responsibilities

• Guest Service Excellence: Provide exceptional dining experiences by anticipating and fulfilling guest needs with professionalism and warmth. Ensure all guests feel welcomed, valued, and attended to with the utmost care.
• Table Management: Skillfully manage assigned tables, including setting up, maintaining cleanliness, and ensuring prompt service. Coordinate with the kitchen and other departments to guarantee seamless operations.
• Order Taking & Beverage Service: Accurately take food and beverage orders, present menu recommendations, and serve items in a timely and elegant manner. Demonstrate knowledge of our offerings and suggest pairings where appropriate.
• Upselling & Revenue Contribution: Proactively identify opportunities to enhance guest spending by suggesting premium menu items, special promotions, or additional services, thereby contributing to the outlet’s revenue goals.
• Team Collaboration: Work closely with colleagues, including chefs, bartenders, and other waitstaff, to ensure a cohesive and efficient dining experience. Support team members during peak hours to maintain service standards.
• Compliance & Hygiene: Adhere strictly to Marriott’s hygiene, safety, and sanitation protocols. Maintain a clean and organized work environment in compliance with local regulations and company policies.
• Cash Handling & POS Operations: Process payments accurately using the property’s Point of Sale (POS) system, handle cash transactions responsibly, and reconcile receipts at the end of shifts.
• Feedback & Continuous Improvement: Actively seek guest feedback and report any service issues or suggestions to management. Participate in training sessions to enhance skills and stay updated on industry trends.

Qualifications & Skills

To excel in this role, candidates must meet the following criteria:

• Experience: Minimum of 1-2 years of experience in a similar F&B service role within a reputable hospitality establishment. Prior experience in a luxury or high-volume restaurant is highly desirable.
• Language Proficiency: Fluency in both Arabic and English is essential. Additional languages are considered an advantage.
• Customer-Centric Mindset: A passion for delivering exceptional service with a strong focus on guest satisfaction and attention to detail.
• Physical Stamina: Ability to stand for extended periods, lift up to 15 kg, and move efficiently in a fast-paced environment.
• Personal Attributes: Professional demeanor, strong communication skills, and the ability to work collaboratively in a team. A neat appearance and adherence to grooming standards are mandatory.
• Local Eligibility: Only Saudi nationals are encouraged to apply for this position.

Why Join Marriott International?

As a global leader in hospitality, Marriott International offers a dynamic and rewarding work environment where your contributions are recognized and valued. You will benefit from:

• Career Growth: Access to comprehensive training programs, mentorship opportunities, and pathways for advancement within the Marriott brand.
• Employee Benefits: Competitive compensation packages, including health insurance, employee discounts, and performance-based incentives.
• Work-Life Balance: Flexible scheduling options and a supportive culture that prioritizes employee well-being.
• Global Network: Opportunities to connect with professionals across Marriott’s extensive portfolio of hotels and resorts worldwide.

Location & Work Environment

This position is based in Dammam, Saudi Arabia, a vibrant city known for its economic significance and cultural richness. The role offers the chance to work in a state-of-the-art hospitality setting, contributing to Marriott’s reputation for excellence in the region.

If you are a Saudi national with a passion for hospitality and a commitment to delivering unforgettable guest experiences, we invite you to apply and become part of our winning team at Marriott International.