Surgical Equipment Manager - Saudi

About Alcon

At Alcon, our mission is to enhance sight and empower people to see brilliantly. As the global leader in eye care, we are committed to pioneering innovative solutions that transform vision care. With a workforce of over 25,000 professionals worldwide, we cultivate an inclusive and dynamic culture where every contribution is recognized and valued. Our organization thrives on progress, speed, and a relentless pursuit of excellence to improve eye health for patients and customers across the globe. Join us in making a meaningful difference in the world of ophthalmology.

The Opportunity

We are seeking a highly motivated and strategic Surgical Equipment Manager to join our Sales & Sales Support team in Saudi Arabia. In this pivotal role, you will serve as a key liaison between Alcon and strategic healthcare customers, including hospitals, surgical centers, and ophthalmic professionals. Your expertise will be instrumental in driving the adoption of Alcon’s advanced surgical portfolio while fostering long-term partnerships that deliver exceptional value to both our customers and our business.

Key Responsibilities

As a Surgical Equipment Manager, your core responsibilities will include:

• Strategic Account Management: Oversee and nurture key customer relationships within the ophthalmic surgical market, ensuring alignment with Alcon’s business objectives and customer needs.
• Sales Growth & Commercial Execution: Drive revenue growth and achieve commercial targets by promoting Alcon’s surgical equipment portfolio, identifying opportunities, and executing targeted sales strategies.
• Stakeholder Engagement: Build and maintain strong relationships with surgeons, operating room teams, procurement departments, and other critical healthcare stakeholders to understand their evolving needs and challenges.
• Solution Development: Collaborate with customers to identify pain points and develop tailored solutions that enhance clinical outcomes and operational efficiency.
• Account Planning & Strategy: Lead the development and execution of comprehensive account plans, including opportunity identification, market analysis, and business development initiatives to expand Alcon’s footprint.
• Market & Competitive Intelligence: Analyze market trends, competitor activity, and customer insights to inform strategic decision-making and capitalize on emerging opportunities.
• Contract Management: Prepare, negotiate, and manage commercial agreements and contracts to ensure favorable terms and compliance with company policies.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, Medical Affairs, Customer Service, and Technical Support teams to deliver cohesive and high-impact solutions to customers.
• Customer Education & Engagement: Organize and support customer events, product demonstrations, workshops, and educational programs to showcase Alcon’s innovations and foster clinical adoption.
• Data & Performance Management: Maintain accurate customer data and account activity within Alcon’s CRM system, ensuring data integrity and driving performance against sales objectives.
• Team Development: Support the growth of team capabilities through coaching, mentoring, and sharing best practices to enhance overall performance and customer satisfaction.

Quality & Compliance

At Alcon, quality and compliance are non-negotiable pillars of our operations. As a member of our team, you will be expected to:

• Adhere to GxP regulations and all applicable company policies and procedures.
• Follow Standard Operating Procedures (SOPs) with precision and consistency.
• Maintain complete and accurate documentation to support audit readiness and regulatory compliance.
• Contribute to quality management initiatives and continuous improvement efforts.
• Complete all required compliance training and certification programs.
• Demonstrate a commitment to upholding the highest standards of integrity and accountability in all business activities.

Your Qualifications

To excel in this role, you will bring the following:

• A relevant educational background and professional experience that aligns with the responsibilities of the position.
• Proven experience in medical device sales, surgical equipment, healthcare account management, or a related commercial field.
• A track record of building and sustaining strong relationships with healthcare professionals and hospital stakeholders.
• Demonstrated ability to achieve sales and business objectives in a competitive market environment.
• Exceptional communication, presentation, and negotiation skills to influence and drive decision-making.
• Strategic thinking with a keen ability to identify and capitalize on business opportunities.
• Strong analytical and problem-solving capabilities to navigate complex challenges and drive results.
• A customer-centric mindset with a commitment to delivering outstanding service and value.
• Proficiency in working across cross-functional teams and managing multiple priorities in a fast-paced setting.

If you are passionate about advancing eye care and eager to make a tangible impact in the surgical equipment market, we invite you to apply and join Alcon’s mission to transform vision care globally.