Marketing & Communications Manager ( Saudi Talent )

Marketing & Communications Manager – Elevate Brand Presence at Mövenpick Hotel & Residence Hajar Tower Makkah

Join Mövenpick Hotel & Residence Hajar Tower Makkah, a 41-storey icon of luxury hospitality nestled within the breathtaking Abraj Al Bait complex, just steps from the Holy Kaaba. As the **Marketing & Communications Manager**, you will play a pivotal role in shaping the hotel’s brand narrative, driving market visibility, and fostering guest engagement through innovative strategies. Reporting to the Director of Sales & Marketing, this dynamic position offers the opportunity to lead a high-impact marketing and communications function, aligning with Mövenpick and Accor’s global standards while delivering exceptional results in one of Saudi Arabia’s most prestigious hospitality destinations.

In this strategic role, you will spearhead the hotel’s marketing and communications initiatives, ensuring a cohesive and compelling brand presence across digital, traditional, and experiential channels. Your leadership will be instrumental in enhancing guest acquisition, loyalty, and revenue growth while maintaining alignment with the Mövenpick and Accor brand ethos.

Key Responsibilities

Your strategic vision will guide the following critical functions:

• Strategic Planning & Execution: Develop and implement a comprehensive annual marketing and communications plan that elevates the hotel’s brand positioning, amplifies market reach, and supports commercial objectives in alignment with Mövenpick and Accor’s global brand guidelines.
• Digital & Social Media Leadership: Oversee the hotel’s digital marketing efforts, including social media management, website content optimization, and online campaign execution to maximize engagement, visibility, and conversion rates.
• Public Relations & Media Relations: Lead all external communications, including press releases, media interactions, and influencer partnerships, to cultivate a positive brand image and enhance the hotel’s reputation in the local and international markets.
• Creative Campaign Development: Design and execute high-impact marketing campaigns to promote rooms, dining experiences, seasonal offers, and key hotel events, ensuring they resonate with diverse guest segments.
• Content & Collateral Management: Coordinate photography, videography, and content creation to produce compelling marketing materials that reflect the hotel’s premium positioning and lifestyle offerings.
• Stakeholder & Partner Relations: Manage relationships with media outlets, influencers, external agencies, and vendors to ensure seamless collaboration and alignment with marketing objectives.
• Cross-Departmental Coordination: Work closely with Sales, Revenue Management, Food & Beverage, and operational teams to integrate marketing strategies with business goals, ensuring a unified approach to guest experience and revenue growth.
• Performance & Analytics: Monitor and analyze campaign performance, digital analytics, market trends, and competitor activities to refine strategies and maximize ROI on marketing investments.
• Budget & Compliance: Oversee the marketing budget with a focus on cost-effectiveness and ROI, while ensuring all activities adhere to Mövenpick and Accor’s brand guidelines and regulatory standards.
• Internal Communications & Events: Support internal communications initiatives and key hotel events, ensuring alignment with marketing goals and guest experience priorities.

Qualifications & Skills

To excel in this role, you will bring a blend of strategic acumen, creative expertise, and industry-specific experience:

• A Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field is required.
• Minimum 3–5 years of professional experience in marketing, communications, or public relations, with a strong preference for candidates who have worked within the hospitality industry, particularly in high-end hotels or international brands.
• Proven expertise in digital marketing, including social media management, content strategy, and online campaign execution.
• Deep understanding of public relations, media relations, and influencer marketing, with experience in crafting compelling narratives and managing external communications.
• Fluency in both Arabic and English, with exceptional written and verbal communication skills to engage diverse stakeholders.
• Strong creative thinking and storytelling abilities to develop innovative campaigns that captivate audiences and drive engagement.
• Experience in managing external partners, including agencies, media outlets, and influencers, to deliver high-impact results.
• Proficient in brand management, campaign analytics, and marketing KPIs, with the ability to translate data into actionable strategies.
• Ability to multitask in a fast-paced environment, balancing multiple projects while maintaining a high level of organizational discipline.
• Exceptional interpersonal and collaboration skills, with the ability to foster strong working relationships across departments and external stakeholders.

Why Join Mövenpick & Accor?

By becoming part of the Mövenpick Hotel & Residence Hajar Tower Makkah team, you will contribute to an organization that embodies the spirit of Heartists®—individuals dedicated to creating meaningful and unforgettable experiences for guests. Located within the iconic Clock Towers of Abraj Al Bait, this role offers a unique opportunity to shape the narrative of one of Makkah’s most esteemed hospitality destinations.

As part of Accor, a global leader in hospitality, you will benefit from a supportive and inclusive environment that values your growth and development. Accor’s commitment to innovation and purpose-driven work ensures that every chapter of your career journey is filled with opportunities to explore new horizons and redefine hospitality standards. Join us in imagining tomorrow’s hospitality—where your passion and expertise can make a lasting impact.