OTR Supervisor

OTR Supervisor – Lead Operations with Precision and Excellence

Join Afaq’s esteemed Warehouse Branch in Dammam as an **OTR Supervisor**, where you will play a pivotal role in overseeing daily operations, ensuring seamless logistics, and driving efficiency in warehouse management. This dynamic position offers the opportunity to lead a high-performing team, optimize workflows, and contribute to the company’s growth in a fast-paced, results-driven environment.

As an OTR Supervisor, your expertise will be instrumental in maintaining operational excellence, fostering collaboration, and implementing best practices to enhance productivity. This role demands a strategic mindset, strong leadership, and a commitment to delivering exceptional service—all while adhering to industry standards and company policies.

Key Responsibilities:

You will be responsible for:

• Supervising and coordinating daily warehouse operations, including order processing, inventory management, and shipping/receiving activities to ensure timely and accurate fulfillment.
• Leading a high-performing team of warehouse staff, providing guidance, mentorship, and performance evaluations to drive engagement and productivity.
• Monitoring and optimizing workflow efficiency, identifying bottlenecks, and implementing process improvements to enhance operational performance.
• Ensuring compliance with safety protocols, quality standards, and company policies to maintain a secure and efficient working environment.
• Collaborating with cross-functional teams to align warehouse operations with broader business objectives, including logistics, procurement, and customer service.
• Tracking and reporting key performance metrics, inventory levels, and operational challenges to senior management for data-driven decision-making.
• Resolving operational issues proactively, ensuring minimal disruptions and maintaining high service levels for internal and external stakeholders.

Why This Role Matters:

In this critical position, you will not only shape the efficiency of warehouse operations but also contribute to Afaq’s reputation for reliability and excellence in logistics. Your leadership will directly impact customer satisfaction, supply chain performance, and the company’s bottom line. This is an ideal opportunity for professionals who thrive in a fast-paced environment and are passionate about driving operational success.

Qualifications and Skills:

While specific experience is valued, the right attitude and commitment to excellence are what truly matter. Successful candidates will typically possess:

• A strong background in warehouse management, logistics, or a related field, with a proven track record of supervisory experience.
• Exceptional organizational and multitasking skills to manage competing priorities and ensure smooth operations.
• Leadership abilities to inspire teams, foster a positive work culture, and resolve conflicts effectively.
• Technical proficiency in warehouse management systems (WMS) and familiarity with inventory tracking tools.
• Analytical thinking to assess performance data and recommend actionable improvements.
• Strong communication skills to liaise with stakeholders at all levels, from team members to senior leadership.
• A commitment to safety, quality, and continuous process improvement.

If you are a detail-oriented professional with a passion for operational leadership and a desire to make a meaningful impact, we invite you to apply and take the next step in your career with Afaq. Join us in Dammam and help shape the future of our warehouse operations.