Key Account Sales Executive

Key Account Sales Executive – Drive Strategic Growth and Customer Success

Join our dynamic team as a Key Account Sales Executive, where you will play a pivotal role in fostering long-term partnerships with high-value retail, modern trade, and food-service clients. This position is ideal for ambitious professionals eager to develop their sales expertise while contributing to the expansion of our market presence. As the primary liaison between our organization and key accounts, you will ensure seamless execution of commercial strategies, optimize account performance, and deliver exceptional customer service.

In this dynamic role, you will collaborate closely with cross-functional teams to align sales objectives with operational excellence, driving revenue growth and customer satisfaction. Your strategic mindset and proactive approach will be instrumental in identifying opportunities for upselling, cross-selling, and new product introductions, all while maintaining meticulous records and performance analytics.

Key Responsibilities

You will be responsible for the following critical functions:

• Account Strategy Execution: Lead the implementation of tailored account plans, including product listings, promotional activities, and customer agreements, ensuring alignment with business goals and customer needs.
• Customer Relationship Management: Serve as the primary point of contact for assigned key accounts, addressing operational inquiries, resolving issues, and fostering strong, collaborative relationships.
• Operational Coordination: Manage end-to-end account processes, including quotations, purchase orders, deliveries, returns, and claims, while ensuring all customer documentation is accurate and up-to-date.
• Performance Monitoring: Track and analyze sales performance, stock availability, pricing strategies, promotions, and product movement across key accounts to identify trends and opportunities for improvement.
• Cross-Functional Collaboration: Work closely with supply chain, finance, marketing, and quality assurance teams to resolve customer challenges, optimize service delivery, and enhance overall operational efficiency.
• Business Development: Proactively identify opportunities for new product listings, upselling, and cross-selling initiatives to maximize account value and revenue potential.
• Reporting and Analysis: Prepare comprehensive account performance reports and sales analyses to provide actionable insights for strategic decision-making.
• Customer Satisfaction: Champion customer-centric initiatives to ensure high levels of satisfaction, loyalty, and long-term engagement with our key accounts.

Qualifications & Skills

We are seeking a detail-oriented and results-driven professional with a passion for sales and account management. The ideal candidate will possess the following qualifications and skills:

• Educational Background: Fresh graduates or early-career professionals with a bachelor’s degree in any discipline. Applicants must include their nationality and university degree in their CV. Experience in cooperative training within the Fast-Moving Consumer Goods (FMCG) industry is highly preferred.
• Communication & Leadership: Exceptional verbal and written communication skills, coupled with strong leadership and relationship-management abilities, to effectively engage with stakeholders at all levels.
• Analytical & Reporting Expertise: Proficiency in data analysis, reporting, and presentation, with a keen eye for detail and the ability to translate insights into strategic actions.
• Technical Proficiency: Advanced skills in Microsoft Excel and PowerPoint, with familiarity in CRM or ERP systems being a significant advantage.
• Multilingual Fluency: Fluency in English and Arabic to facilitate seamless communication with diverse stakeholders and customers.
• Adaptability & Prioritization: The ability to manage multiple priorities in a fast-paced environment, demonstrating resilience, adaptability, and a proactive problem-solving approach.
• Team Collaboration: Strong teamwork and coordination skills to align with cross-functional teams and drive collective success.

If you are a motivated professional eager to grow in a challenging and rewarding role, we invite you to apply and contribute to our mission of delivering exceptional value to our key accounts.