SALES EXECUTIVE

Drive Revenue Growth and Strengthen Customer Relationships as a Sales Executive

Join our dynamic team as a Sales Executive and play a pivotal role in expanding our market presence, optimizing sales performance, and fostering long-term customer partnerships. In this fast-paced and results-driven role, you will leverage your commercial acumen to sell a diverse portfolio of our company’s products while ensuring seamless order fulfillment, competitive intelligence, and operational excellence. This position is ideal for a proactive, detail-oriented professional with a passion for sales, customer engagement, and strategic problem-solving.

As a Sales Executive, your responsibilities will span across multiple critical areas, ensuring both revenue generation and operational efficiency. You will be tasked with identifying and capitalizing on sales opportunities across assigned customer segments, aligning with our group channel guidelines to maximize market penetration. Your role will involve gathering and analyzing competitive intelligence, providing actionable insights, and proposing strategic countermeasures to maintain our market edge.

Collaboration with both internal and external stakeholders will be key to your success. You will coordinate with customers and management to approve special order requests, including pricing, design modifications, and minimum order quantities (MOQs), while ensuring timely order fulfillment without unnecessary stock accumulation. Adherence to our company’s aging policy for invoicing will be essential to maintain healthy cash flow and financial stability.

Preparation and execution of market visits will require meticulous planning, including the compilation of all necessary documentation for business reviews and call cycles. Building and maintaining professional, long-lasting relationships with customers will be a cornerstone of your role, ensuring customer satisfaction and loyalty. Additionally, you will proactively identify opportunities to re-engage lost customers and explore avenues for business recovery.

Leveraging our JDE and CRM systems, you will manage customer accounts by ensuring all documentation is up-to-date and compliant, including VAT, commercial registration (CR), and national address details. A significant focus will be on transitioning accounts to our ECOM online platform, training customers to utilize the Napco platform, and monitoring performance to mitigate sales attrition. Your ability to detect and register new potential customers within your designated area will be instrumental in driving business growth.

Closing sales gaps by presenting tailored product combinations to potential customers will require a deep understanding of our product lines and customer needs. Handling customer complaints with professionalism and escalating issues to the sales team leader will ensure timely resolution and sustained customer satisfaction. You will also prepare and discuss Quarterly Revenue Assurance (QRA) reports with your team leader, ensuring alignment with sales targets and operational goals.

Finally, you will be responsible for entering customer orders into the JDE system, verifying compliance with company policies regarding credit limits (CLs), customer discounts (CDs), and pricing structures. Your attention to detail and commitment to process adherence will be critical in maintaining operational integrity and driving sales success.

If you are a motivated sales professional with a track record of achieving targets, building strong customer relationships, and thriving in a collaborative environment, we invite you to apply and contribute to our ongoing success.