Senior Service Sales Engineer

Drive Innovation and Growth as a Senior Service Sales Engineer at ABB

At ABB, we are committed to empowering industries worldwide to operate with unparalleled efficiency, sustainability, and reliability. As a global leader in electrical and automation technologies, we foster an environment where ambition meets opportunity, and every contribution drives meaningful progress. Join our dynamic team as a Senior Service Sales Engineer and play a pivotal role in shaping the future of industrial excellence.

Reporting directly to the Local Division Manager, ELSE, this position is designed for a results-driven professional who thrives in a collaborative yet fast-paced environment. Here, you will leverage your expertise to deliver exceptional service solutions that enhance operational performance, extend equipment lifespan, and maximize value for our customers—all while upholding ABB’s commitment to sustainability and innovation.

Key Responsibilities

As a Senior Service Sales Engineer, your impact will be transformative across multiple dimensions:

• Strategic Service Execution: Execute service projects with precision, adhering to ABB’s rigorous standards for quality, safety, and efficiency. Your work will ensure first-time-right outcomes, demonstrating a relentless commitment to excellence and customer satisfaction.
• Market Penetration and Growth: Act as a strategic partner in expanding ABB’s service portfolio by identifying and capitalizing on opportunities for upgrades, retrofits, and value-added solutions. Your ability to analyze market trends and customer needs will be instrumental in driving revenue growth and market share.
• Sales Leadership: Develop and execute a comprehensive sales plan aligned with ABB’s channel strategy. Leverage your understanding of the installed base (IB) database to uncover new opportunities, refine pricing strategies, and propose actionable recovery plans to optimize profitability.
• Customer-Centric Solutions: Translate complex customer requirements into tailored ABB service offerings, ensuring seamless alignment with their operational and regulatory needs. Build and nurture long-term customer relationships by delivering in-depth technical expertise and fostering trust through transparent communication.
• Market Expansion: Actively engage in marketing initiatives, including trade shows, conferences, and customer meetings, to promote ABB’s service solutions globally. Your role will involve generating high-quality leads, monitoring pipeline progress, and ensuring timely updates to CRM systems for optimal performance tracking.
• Data-Driven Decision Making: Contribute to risk assessments related to pricing and quality, while maintaining accurate records in customer databases. Monitor sales proposals, tenders, and contract details to ensure alignment with ABB’s strategic objectives and administrative processes.
• Continuous Improvement: Stay ahead of industry trends and emerging technologies to identify new service opportunities. Regularly update the IB database with site-specific changes and collaborate with cross-functional teams to refine strategies for sustained growth.

Why Join ABB?

At ABB, we believe in the power of diversity and collaboration. Our teams are composed of individuals from varied backgrounds, each bringing unique perspectives to solve real-world challenges. Here, you will:

• Work alongside industry leaders who are passionate about driving progress and innovation.
• Access cutting-edge resources and training to continuously develop your skills and expertise.
• Contribute to projects that have a tangible, global impact on industries and communities.
• Benefit from a supportive culture that values your ideas and encourages professional growth.

This is more than a job—it’s an opportunity to be part of a legacy that powers the world’s most critical infrastructure. If you are a visionary sales engineer eager to make a difference, we invite you to apply and be a part of ABB’s journey toward a smarter, cleaner, and more efficient future.