Executive-Sales

Executive Sales – Elevate Guest Experiences at Le Méridien, Makkah

Join the esteemed team at Le Méridien, Makkah, a premier destination where sophistication meets hospitality, and every guest experience is crafted with elegance and authenticity. As an Executive-Sales professional, you will play a pivotal role in driving revenue growth, fostering guest loyalty, and delivering exceptional service that leaves a lasting impression. This dynamic role blends strategic sales acumen with a passion for creating memorable connections—ideal for those who thrive in a fast-paced, guest-centric environment.

In this full-time, on-site position, you will be the bridge between Marriott’s world-class hospitality and the diverse needs of our discerning guests. Your responsibilities will span a broad spectrum of sales, customer service, and operational excellence, ensuring seamless interactions that align with Le Méridien’s signature blend of chic sophistication and authentic warmth.

Key Responsibilities:

• Sales & Revenue Optimization: Utilize advanced sales techniques to maximize revenue while nurturing long-term guest relationships. Implement strategic upselling strategies to enhance the guest experience and increase profitability, all while maintaining Marriott’s reputation for excellence.
• Guest Engagement & Loyalty: Deliver personalized guest experiences by offering thoughtful complimentaries—such as Marriott Rewards points, exclusive gift certificates, or premium amenities—to reward patronage and foster repeat visits. Act as a trusted advisor, anticipating guest needs and addressing concerns with professionalism and genuine care.
• Reservation & Point Management: Process all reservation inquiries, modifications, and cancellations with precision and efficiency, whether through phone, email, or traditional channels. Expertly manage Marriott Rewards point redemptions, ensuring seamless transactions that reflect the brand’s commitment to guest satisfaction.
• Brand Advocacy & Internal Coordination: Champion Le Méridien’s brand image both internally and externally, aligning all interactions with the hotel’s values of elegance, authenticity, and service excellence. Collaborate with cross-functional teams—including Sales, Data Administration, and Accounting—to resolve guest inquiries and operational challenges with agility.
• Operational Support: Contribute to the smooth functioning of the Sales & Marketing department by managing administrative tasks such as filing, email correspondence, data entry, and document preparation. Ensure all communications—verbal and written—adhere to Marriott’s high standards of clarity, professionalism, and accuracy.
• Team Development & Role Modeling: Support management in fostering a culture of excellence by mentoring colleagues, setting a positive example, and promoting a collaborative work environment. Uphold Marriott’s core values of integrity, respect, and accountability in all professional interactions.
• Guest Relations Excellence: Embrace the role of a guest ambassador by greeting each visitor with warmth and professionalism. Anticipate needs proactively, resolve issues with diplomacy, and express gratitude with sincerity—ensuring every interaction reflects Le Méridien’s commitment to “savouring the good life.”
• Compliance & Asset Protection: Adhere strictly to company policies, maintain confidentiality of proprietary information, and safeguard company assets. Present a polished, professional appearance that embodies the brand’s refined aesthetic.

This role is the perfect opportunity for a detail-oriented, guest-focused professional who thrives in a dynamic environment where every interaction counts. If you are passionate about delivering exceptional service, driving sales growth, and contributing to a team that values creativity, authenticity, and excellence, we invite you to be part of Le Méridien’s legacy of hospitality innovation.

Why Join Le Méridien?

At Le Méridien, we celebrate the art of travel—where every destination is an opportunity to create meaningful connections. Our guests are cosmopolitan culture seekers who appreciate the finer things in life, and our team is dedicated to delivering experiences that inspire and delight. By joining us, you will:

• Be where you can do your best work: Contribute to a global brand that sets the standard for luxury hospitality.
• Begin your purpose: Play a direct role in shaping guest experiences that leave a lasting impression.
• Belong to an amazing global team: Collaborate with a diverse, talented community of professionals who share a passion for excellence.
• Become the best version of you: Grow in a supportive environment that values innovation, integrity, and personal development.

Le Méridien is an equal opportunity employer, committed to fostering an inclusive environment where every associate’s unique background is celebrated. We actively promote diversity and non-discrimination, ensuring that all employees have the opportunity to thrive and contribute to our shared success.

Ready to elevate your career in a setting where hospitality meets artistry? Apply today and become part of a team that is redefining the future of luxury travel.