Product Specialist

Product Specialist – Drive Innovation in Healthcare Diagnostics at Med Surg Solutions

At Med Surg Solutions (MSS), we are dedicated to transforming healthcare through cutting-edge solutions that empower hospitals and medical professionals to deliver exceptional patient care. As a leading healthcare solutions provider across the GCC region—spanning Saudi Arabia, UAE, Oman, Kuwait, Qatar, Bahrain, and Lebanon—we partner with global medical technology leaders to bridge critical gaps in diagnostics, surgical care, and clinical education. With over two decades of experience, we are committed to fostering innovation, education, and sustainable growth in healthcare.

We are seeking a dynamic and results-driven Product Specialist to join our team and play a pivotal role in advancing laboratory diagnostics across Saudi Arabia. In this strategic position, you will collaborate with healthcare professionals, decision-makers, and cross-functional teams to promote, implement, and optimize high-end laboratory testing solutions that enhance clinical decision-making, operational efficiency, and patient outcomes.

Key Responsibilities

As our Product Specialist, your responsibilities will include:

• Strategic Sales and Market Expansion: Drive the adoption of premium laboratory testing kits and services by engaging with public and private hospitals in KSA. Develop and execute tailored sales and marketing strategies to strengthen market presence and achieve business growth objectives.
• Clinical Partnerships and Relationship Management: Build and nurture long-term relationships with healthcare professionals, clinical leaders, and key decision-makers. Act as a trusted advisor by understanding their unique needs and delivering customized solutions that align with their operational and clinical goals.
• Product Demonstration and Training: Conduct comprehensive product demonstrations, clinical training sessions, and educational programs to ensure healthcare professionals and hospital staff are equipped with the knowledge and skills to leverage our solutions effectively.
• Tender and Contract Support: Assist in product evaluations, government tender processes, and contract negotiations to ensure seamless project execution and successful implementation of solutions.
• Market Insights and Performance Analysis: Monitor industry trends, analyze sales performance, and provide actionable insights to optimize business opportunities and drive revenue growth.
• Customer Support and CRM Management: Deliver exceptional customer service by addressing inquiries, coordinating solutions, and maintaining accurate records in CRM/ERP systems. Mentor and supervise Associate Product Specialists to ensure alignment with team KPIs and sales targets.

Qualifications and Experience

To excel in this role, you should possess:

• 2–4 years of relevant experience in sales, preferably within the healthcare industry, medical devices, or pharmaceutical sectors, with a focus on hospital settings.
• A Bachelor’s degree in Medical Laboratory Science, Biology, Nursing, or a related field, providing a strong foundation in clinical and technical knowledge.
• Technical and Behavioral Competencies:
• Sales Negotiation and Contract Management: Proven ability to negotiate contracts, prepare quotations, and manage complex sales cycles.
• Healthcare Industry Acumen: Deep understanding of the healthcare landscape, including regulatory requirements, clinical workflows, and market dynamics.
• Product Promotion and Solution Selling: Expertise in positioning and promoting high-value solutions that address specific clinical and operational challenges.
• Clinical Education and Training: Experience in delivering technical training, product demonstrations, and educational programs to healthcare professionals.
• Analytical and Problem-Solving Skills: Ability to interpret market data, identify trends, and propose data-driven strategies to enhance business performance.
• Communication and Stakeholder Management: Strong interpersonal skills, with the ability to build rapport, negotiate effectively, and collaborate across cross-functional teams.
• Technical Proficiency: Proficiency in Microsoft Office Suite, including advanced use of Excel for data analysis and reporting.

Why Join Med Surg Solutions?

By becoming part of the MSS team, you will:

• Contribute to groundbreaking advancements in healthcare diagnostics that directly improve patient outcomes and clinical efficiency.
• Collaborate with leading healthcare institutions and global medical technology partners to drive meaningful change in the GCC region.
• Gain exposure to state-of-the-art healthcare technologies and innovative solutions that shape the future of medical diagnostics.
• Work in a dynamic, mission-driven environment that values innovation, education, and the holistic impact of healthcare solutions.
• Develop your career with opportunities for professional growth, mentorship, and leadership in a fast-paced, results-oriented organization.

If you are passionate about leveraging technology to elevate healthcare standards and are eager to make a tangible difference in the lives of patients and healthcare professionals, we invite you to join us at MSS. Together, we will continue to redefine the future of healthcare diagnostics in the GCC.