Sales Account Manager - KSA

Join Daftra: Drive Growth as a Sales Account Manager in the Dynamic Arab SaaS Landscape

At Daftra, we are revolutionizing enterprise management in the Arab region with our cutting-edge, cloud-based SaaS platform. Serving over 50 diverse business sectors, we deliver secure, scalable, and fully customizable solutions with an industry-leading 99.9% uptime guarantee, ensuring seamless accessibility across devices and locations. Our mission is to empower organizations with flexible, innovative systems that evolve alongside their ambitions—backed by unparalleled engineering excellence and a relentless commitment to customer-centric innovation.

We are seeking a dynamic and results-driven Sales Account Manager to join our high-performing team. This pivotal role offers an opportunity to thrive in a fast-paced environment where your strategic sales acumen, relationship-building expertise, and passion for driving revenue will make a tangible impact. Ideal candidates will bring at least one year of experience in SaaS, ERP, or B2B account management, coupled with a proven ability to exceed targets while fostering long-term client loyalty.

Key Responsibilities

As a Sales Account Manager at Daftra, you will play a critical role in expanding our market presence and deepening client relationships. Your responsibilities will include:

• Strategic Lead Generation: Identify and qualify high-potential leads across designated territories, leveraging advanced customer segmentation and industry-specific insights to maximize conversion opportunities.
• Prospect Engagement: Utilize data-driven research and cutting-edge sales methodologies to engage prospects, deliver compelling product demonstrations, and address inquiries with professionalism and expertise.
• Client-Centric Account Management: Serve as the primary liaison for clients, ensuring their needs are met with tailored solutions while fostering trust and long-term partnerships.
• Revenue Growth Initiatives: Meet or surpass monthly sales targets by scheduling and executing impactful field visits, presentations, and follow-ups to nurture leads and retain clients.
• Churn Mitigation and Reactivation: Proactively engage with churned clients to understand their pain points and explore opportunities for reactivation, demonstrating resilience and a solution-oriented mindset.
• Cross-Functional Collaboration: Work closely with internal teams—including product, engineering, and support—to align solutions with client requirements and drive holistic satisfaction.
• Performance Analytics and Reporting: Provide accurate, actionable insights on account statuses, transactions, and feedback to inform strategic decision-making and continuous improvement.
• Continuous Innovation: Suggest data-backed strategies to enhance sales performance, identify emerging growth opportunities, and refine our offerings based on client feedback.

Your contributions will not only accelerate our sales pipeline but also elevate the overall client experience, positioning Daftra as a trusted partner in the Arab business landscape.

Why This Role Stands Out

At Daftra, we value ambition, adaptability, and a proactive approach to challenges. This role is ideal for professionals who thrive in a collaborative, fast-paced environment and are eager to make a meaningful difference. You will:

• Leverage your expertise in SaaS, ERP, or B2B sales to drive adoption of our transformative platform.
• Develop and maintain strategic relationships with clients across diverse industries, fostering loyalty and advocacy.
• Collaborate with cross-functional teams to deliver seamless, high-impact solutions that align with client goals.
• Grow professionally in a dynamic organization committed to innovation and excellence.

Qualifications and Skills

To excel in this role, you should possess:

• 1+ Years of Experience: A strong foundation in SaaS, ERP, or B2B sales, with a track record of meeting or exceeding targets in account management.
• Sales Mastery: Deep understanding of sales methodologies, negotiation techniques, and CRM tools to optimize lead conversion and retention.
• Client Advocacy: Exceptional communication and presentation skills to articulate value propositions and build trust with stakeholders.
• Adaptability and Resilience: Ability to thrive in a fast-paced environment, adapt to evolving market dynamics, and pivot strategies as needed.
• Technical Proficiency: Familiarity with CRM software and the Microsoft Office suite, with a willingness to embrace new tools and technologies.
• Regional Mobility: A valid KSA driver’s license to facilitate on-ground engagements and client visits.
• Language Skills: Fluent in English, with additional proficiency in Arabic a significant advantage.
• Results-Driven Mindset: A proven ability to analyze data, identify trends, and implement actionable strategies to drive continuous growth.

If you are a strategic thinker with a passion for sales and a commitment to delivering exceptional client experiences, we invite you to be part of Daftra’s journey toward redefining enterprise management in the Arab world.