Representative, Outdoor Sales I EXA Ceramics

Representative, Outdoor Sales I – Drive Growth and Strengthen Client Relationships

At EXA Ceramics, we are seeking a dynamic and results-driven Representative, Outdoor Sales to expand our market presence, foster long-term client partnerships, and deliver exceptional sales performance in assigned territories. This role is ideal for a proactive professional who thrives in field-based environments, excels in relationship-building, and is committed to achieving ambitious sales targets while aligning with industry trends. Join our team and play a pivotal role in shaping the future of our business through strategic sales initiatives and customer-centric solutions.

As a key member of our sales team, you will be responsible for driving revenue growth by identifying new business opportunities, nurturing existing client relationships, and ensuring customer satisfaction through personalized engagement. This position requires a blend of commercial acumen, technical expertise, and a customer-focused mindset to represent EXA Ceramics as a trusted industry leader.

Key Responsibilities

Your role will encompass a diverse range of responsibilities designed to maximize sales performance and enhance customer loyalty:

• Sales Generation and Territory Development: Actively prospect and acquire new customers within your assigned geographical area by leveraging networking, cold outreach, and participation in industry trade events. Conduct compelling product demonstrations and presentations to effectively communicate the value of EXA Ceramics’ offerings and drive conversions.
• Customer Relationship Management: Build and sustain strong, strategic relationships with clients to ensure repeat business and long-term engagement. Serve as the primary point of contact for customer inquiries, concerns, and feedback, delivering exceptional service to foster trust and loyalty.
• Product Promotion and Market Positioning: Promote EXA Ceramics’ products and services with confidence, ensuring they are positioned as the optimal solution for each client’s needs. Stay ahead of industry trends and competitive developments to refine your sales approach and maintain a competitive edge.
• Performance and Reporting: Consistently meet or exceed monthly, quarterly, and annual sales targets by tracking and analyzing sales activities. Utilize CRM software to maintain accurate records of client interactions, opportunities, and outcomes, providing actionable insights for forecasting and strategy refinement.
• Market Intelligence and Feedback: Monitor competitor activities, including pricing, promotions, and product innovations, to inform your sales strategies. Gather and relay customer feedback to the sales management team, contributing to product development and marketing enhancements that align with market demands.
• Administrative Excellence: Prepare and submit comprehensive sales reports, proposals, and contracts in a timely manner. Ensure seamless follow-up on orders and deliveries, while maintaining meticulous records of customer interactions and sales activities.
• Customer Service and Issue Resolution: Promptly address and resolve customer issues, complaints, or order discrepancies with professionalism and efficiency. Act as a problem-solver to maintain high levels of customer satisfaction and operational integrity.

Core Competencies

To excel in this role, you will bring a combination of technical expertise, interpersonal skills, and a commitment to continuous improvement:

• Sales and Business Development: Proven ability to generate leads, close deals, and exceed sales targets in a B2B or field-based environment.
• Customer-Centric Approach: Exceptional communication and relationship-building skills to engage clients at all levels and understand their evolving needs.
• Industry Knowledge: Familiarity with the ceramics or related industrial sectors, including an understanding of product specifications, applications, and market dynamics.
• Technical Proficiency: Competency in using CRM software and other sales tools to track performance, manage client data, and generate reports.
• Analytical Thinking: Ability to analyze market trends, competitor strategies, and customer feedback to refine sales tactics and drive business growth.
• Problem-Solving and Adaptability: A proactive mindset to troubleshoot challenges, escalate complex issues, and adapt strategies to achieve operational excellence.
• Compliance and Safety Awareness: Commitment to adhering to company policies, industry regulations, and safety protocols to ensure high-quality service delivery.

Why Join EXA Ceramics?

EXA Ceramics is a forward-thinking company with a global footprint, dedicated to manufacturing and trading high-quality ceramic solutions for diverse industries. By joining our team as a Representative, Outdoor Sales, you will:

• Contribute to the growth of a dynamic and innovative business with international opportunities.
• Develop your career with access to professional development, skill enhancement, and clear career progression pathways.
• Work in a collaborative environment that values excellence, integrity, and customer-centric solutions.
• Leverage your sales expertise to make a tangible impact on revenue and market expansion.

This is more than a job—it’s an opportunity to thrive in a role that combines commercial success with meaningful client relationships. If you are passionate about sales, eager to take ownership of your territory, and committed to delivering outstanding results, we invite you to be part of our team.