Windows OS System Administrator-(Saudi National Only)

Windows OS System Administrator – Lead Enterprise Server Operations

Join our dynamic team as a **Windows OS System Administrator**, where you will play a pivotal role in maintaining and optimizing our enterprise-grade server infrastructure with unwavering reliability and expertise. This **24/7/365** position demands a proactive, detail-oriented professional to ensure seamless operations, robust security, and high-performance support for mission-critical Windows-based environments, including SAP deployments. If you thrive in a fast-paced, high-stakes IT environment and are passionate about driving operational excellence, we invite you to contribute your skills to a team that values innovation and precision.

As a key member of our infrastructure team, you will be responsible for the **end-to-end management** of Windows Server systems, clusters, and SAP environments, ensuring minimal downtime and maximum efficiency. Your expertise will be instrumental in maintaining compliance with stringent cybersecurity regulations (NCA, NIC, and SEC), while fostering collaboration across ERP, application, and database teams to resolve complex technical challenges.

Core Responsibilities

Your role will encompass a broad spectrum of technical and operational duties, including but not limited to:

• Enterprise Server Management: Oversee the **installation, configuration, and maintenance** of Windows Server environments (2012, 2016, and later versions), ensuring optimal performance, security, and scalability. Manage Windows Clusters and high-availability solutions to guarantee fault tolerance and business continuity.
• Proactive Monitoring and Troubleshooting: Implement robust monitoring solutions (such as Microsoft System Center Operations Manager – SCOM) to track system health, performance metrics, and potential vulnerabilities. Diagnose and resolve issues efficiently, leveraging advanced troubleshooting techniques to minimize disruptions.
• Patch and Security Compliance: Lead **patch management initiatives** to keep systems updated and secure, adhering to industry best practices and regulatory requirements. Enforce security policies, including user account management, group policies, and access controls, to mitigate risks.
• SAP Environment Support: Provide specialized support for **SAP, SAP HANA, and SAP S/4HANA** deployments running on Windows, ensuring seamless integration and performance optimization. Collaborate with SAP teams to address application-level issues and maintain alignment with business objectives.
• Automation and Process Optimization: Drive efficiency through automation using **Microsoft Orchestrator** and other tools to streamline repetitive tasks. Develop and maintain comprehensive documentation for technical designs, operational procedures, and incident response workflows.
• Vendor and Cross-Team Collaboration: Act as the primary point of contact for **Microsoft vendor support**, managing the lifecycle of tickets from escalation to resolution. Partner with ERP, database, and application teams to align IT infrastructure with business needs and resolve cross-functional challenges.
• Cybersecurity and Compliance: Ensure adherence to **NCA, NIC, and SEC cybersecurity standards**, conducting regular audits and implementing controls to safeguard sensitive data and critical systems.

Why This Role Matters

In this **high-impact position**, your work will directly contribute to the stability, security, and performance of our enterprise infrastructure. You will not only be a technical expert but also a strategic partner in driving operational excellence, innovation, and cost-efficiency. This is an opportunity to grow within a **cutting-edge IT environment**, where your expertise will be both recognized and rewarded.

Key Qualifications

To excel in this role, you must possess:

• Education: A **Bachelor’s degree** in Computer Science, Information Technology, or a related field. Advanced certifications (e.g., MCSE, CCNA, or SAP-specific certifications) are a significant advantage.
• Experience: **3 to 5+ years** of hands-on experience in **enterprise Windows Server administration**, with a proven track record in managing complex environments, including clustering, virtualization, and high-availability solutions.
• Technical Proficiency:
  • Deep expertise in **Windows Server 2012, 2016, and 2019/2022**, including Active Directory, Group Policy, and resource management.
  • Proficient in **Microsoft System Center (SCOM, SCCM)** for monitoring, patch management, and automation.
  • Familiarity with **SAP on Windows platforms**, including SAP HANA and S/4HANA, with experience troubleshooting application-level issues.
  • Strong understanding of **virtualization technologies** (e.g., Hyper-V, VMware) is highly preferred.
  • Experience with **scripting and automation tools** (PowerShell, batch scripts) to optimize workflows.
• Soft Skills and Mindset:
  • Ability to thrive in a **24/7/365 shift-based environment**, demonstrating resilience, adaptability, and a strong work ethic.
  • Exceptional **documentation and communication skills**, with the ability to translate technical details into clear, actionable insights for cross-functional teams.
  • A collaborative approach, with a focus on building **trust and partnerships** with stakeholders across IT and business units.
  • Commitment to **continuous learning** and staying abreast of emerging technologies and cybersecurity threats.

This is more than a job—it’s an opportunity to **shape the future of our IT infrastructure** while growing your career in a supportive, high-growth organization. If you are ready to take on this challenge and make a lasting impact, we look forward to hearing from you.