Sales Manager (Saudi Only)

Sheraton Hotels & Resorts
الدمام, الدمام دوام كامل
نشر: 1448/3/28 | 2026/09/10 ينتهي: 1448/4/29 | 2026/10/10 ✨ وصف بالذكاء الاصطناعي
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الوصف الوظيفي

Sales Manager – Drive Growth and Foster Long-Term Customer Relationships

Join our dynamic team as a **Sales Manager** in Dammam, Saudi Arabia, where you will play a pivotal role in expanding our market presence, driving revenue growth, and delivering exceptional customer experiences. This full-time position offers an exciting opportunity to lead sales initiatives, cultivate strategic partnerships, and ensure seamless service delivery for our valued clients. If you thrive in a fast-paced, results-driven environment and are passionate about building lasting business relationships, we invite you to be part of our success story.

As the **Sales Manager**, you will be responsible for proactively identifying and capitalizing on sales opportunities while fostering a culture of excellence in customer engagement. Your strategic leadership will be instrumental in achieving sales targets, optimizing revenue streams, and ensuring a smooth transition of business for exceptional service delivery. This role demands a blend of analytical acumen, relationship-building expertise, and a deep understanding of market dynamics to drive sustainable growth.

Key Responsibilities

Your role will encompass a diverse range of responsibilities, including but not limited to:

  • Strategic Sales Leadership: Collaborate with internal and external stakeholders to align sales efforts, eliminate redundancies, and maximize revenue potential. Develop and execute sales strategies that resonate with both existing and prospective clients, ensuring a cohesive and impactful approach.
  • Customer Relationship Management: Build and nurture long-term relationships with clients through personalized engagement, including sales calls, entertainment initiatives, FAM (familiarization) trips, and participation in industry trade shows. Leverage these interactions to identify upsell and cross-sell opportunities while deepening client loyalty.
  • Market and Competitive Insight: Stay ahead of industry trends, analyze competitor strengths and weaknesses, and leverage economic and market data to inform sales strategies. Tailor your approach to capitalize on market conditions, ensuring that every opportunity aligns with both organizational and location-specific goals.
  • Operational Excellence: Manage the end-to-end sales process, from generating proposals and drafting contracts to executing customer correspondence. Ensure that every booked transaction is supported with operational rigor, maintaining high standards of professionalism and efficiency.
  • Exceptional Customer Service: Champion our commitment to service excellence by delivering outstanding customer experiences at every touchpoint. Act as a role model for guest relations, actively seeking and incorporating feedback to refine service quality and enhance customer satisfaction.
  • Stakeholder Engagement: Foster strong relationships with internal teams, including Event Management, to ensure seamless handoffs and service delivery. Act as a bridge between sales and operational functions to align goals and drive collective success.

Qualifications and Experience

To excel in this role, you will bring a blend of educational attainment and hands-on experience:

  • An **accredited 2-year degree** in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, combined with **3 years of experience** in sales, marketing, or a related professional area.
  • Alternatively, a **4-year bachelor’s degree** in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, with **1 year of relevant sales or marketing experience**.
  • A proven track record of achieving sales targets through strategic relationship-building and market-driven strategies.
  • Exceptional communication and negotiation skills, with the ability to engage effectively at all levels of the organization.
  • Strong analytical abilities to interpret market data, identify trends, and develop actionable sales strategies.
  • A customer-centric mindset, with a passion for delivering personalized and high-quality service experiences.

Why Join Us?

At our organization, we are committed to fostering an inclusive and diverse environment where every associate’s unique background is valued. As a member of our global community, you will have the opportunity to contribute to a legacy of excellence that spans over eight decades. Our team thrives on collaboration, innovation, and a shared commitment to creating meaningful connections—whether with our guests or within our own ranks. If you are a proactive, results-oriented professional eager to make an impact, we invite you to be part of our journey in Dammam.

Embrace this opportunity to grow alongside a team that prioritizes your development while driving the success of our business. Your leadership will not only shape the future of our sales initiatives but also leave a lasting impression on the clients we serve.

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