Sales Executive sales supervisor

Join Zahara Broasted: Elevate Sales and Lead Exceptional Customer Experiences

At Zahara Broasted, we are redefining the food and beverage landscape in Dammam with our commitment to delivering freshly prepared, high-quality broasted chicken and a seamless dining experience. As a rapidly growing brand, we prioritize operational excellence, customer satisfaction, and innovation—empowering our team to drive impactful results and contribute fresh ideas that shape our future. Our vision is to establish a strong local presence through unparalleled service, reliability, and a customer-centric mindset.

We are seeking a dynamic and results-driven Sales Executive / Sales Supervisor to lead our front-of-house operations, optimize sales performance, and ensure a world-class experience for every guest. This full-time, on-site role in Dammam offers the opportunity to take ownership of daily sales strategies, mentor high-performing teams, and foster a culture of excellence. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we’d love to have you join our team.

Key Responsibilities

As the Sales Executive / Sales Supervisor, you will play a pivotal role in driving revenue growth and maintaining operational efficiency. Your responsibilities will include:

• Sales Leadership: Set and achieve daily, weekly, and monthly sales targets by implementing effective upselling strategies, promotions, and targeted marketing initiatives tailored to our local market.
• Team Supervision: Lead, mentor, and develop a high-performing sales team, ensuring alignment with company goals, policies, and customer service standards. Conduct performance evaluations, provide constructive feedback, and foster a collaborative and motivated workforce.
• Operational Excellence: Oversee front-of-house operations to guarantee smooth, efficient service during all shifts, including peak hours, evenings, weekends, and holidays. Monitor staff schedules, resolve operational challenges, and ensure adherence to food safety and hygiene protocols.
• Customer-Centric Focus: Deliver outstanding guest experiences by addressing inquiries, resolving complaints with professionalism, and implementing continuous improvements to service quality.
• Data-Driven Decision Making: Track and analyze sales metrics, prepare comprehensive reports, and leverage insights to identify revenue opportunities and refine sales strategies in collaboration with management.
• Training and Development: Onboard and train new team members, ensuring they are equipped with the skills and knowledge to excel in their roles and contribute to our customer-first culture.

Qualifications and Skills

To excel in this role, you will bring a blend of hands-on experience, leadership acumen, and a passion for driving results. We are looking for:

• Proven Retail or F&B Sales Experience: A strong background in retail, restaurant, or food and beverage sales, with a track record of managing front-of-house operations and achieving sales targets.
• Leadership and Team Management: Exceptional ability to lead, coach, and evaluate team performance, fostering a positive and high-performing work environment.
• Customer Service Excellence: A commitment to delivering outstanding customer service, with strong communication skills and a proactive approach to problem-solving.
• Sales and Reporting Proficiency: Experience in setting sales targets, monitoring key performance indicators (KPIs), and utilizing point-of-sale systems to drive data-informed decision-making.
• Operational Agility: Willingness to work full-time in Dammam, including evenings, weekends, and holidays, to ensure seamless operations during all shifts.
• Food Safety and Hygiene Knowledge: Familiarity with food safety and hygiene standards in quick-service or restaurant environments is a significant advantage.
• Language Skills: Fluency in English is mandatory. Proficiency in Arabic is a plus, enabling you to connect more effectively with our diverse customer base.
• Educational Background: A high school diploma or equivalent is required. Additional education in business, marketing, hospitality, or a related field is highly beneficial.

At Zahara Broasted, we believe in the power of our team to shape the future of our brand. If you are ready to take on a challenging yet rewarding role that combines sales leadership with a passion for exceptional service, we invite you to apply and be part of our journey toward excellence.