Credit & Collection Manager

Credit & Collection Manager – Drive Financial Excellence at Alnafitha IT

Join Alnafitha IT, a pioneering Saudi-owned IT solutions leader with over three decades of industry expertise, as we continue to redefine digital transformation across the Kingdom. With a legacy of delivering over 4,000 successful projects and serving 3,000+ satisfied clients, we are committed to fostering innovation, operational efficiency, and unparalleled customer satisfaction. As a key member of our finance team, the Credit & Collection Manager will play a critical role in optimizing cash flow, minimizing outstanding receivables, and maintaining strong client relationships through strategic collections management and proactive financial risk mitigation.

In this dynamic role, you will develop and implement tailored collection strategies to ensure timely payments while aligning credit policies with business objectives. Your expertise will be instrumental in analyzing aged accounts, negotiating payment arrangements, and resolving escalated disputes—all while upholding a customer-centric approach that preserves long-term partnerships. Whether through personalized communication, in-person client visits, or data-driven decision-making, you will drive operational excellence and contribute to Alnafitha IT’s vision of becoming the Kingdom’s most trusted digital transformation partner.

Key Responsibilities

Your impact will be felt across multiple dimensions:

• Strategic Collections Leadership
  - Design and refine collection strategies by evaluating current policies and aligning them with financial goals to maximize cash flow and reduce outstanding receivables.
  - Develop and execute personalized collection plans, leveraging data analytics to prioritize high-risk accounts and streamline resolution processes.
  - Collaborate with cross-functional teams to establish robust credit terms and risk assessment frameworks, ensuring proactive measures to prevent future delinquencies.
• Data-Driven Account Management
  - Monitor and analyze aged accounts receivable reports to identify trends, assess account urgency, and implement systematic tracking for overdue payments.
  - Coordinate collection efforts with urgency-based prioritization to accelerate cash recovery and minimize outstanding balances.
  - Utilize financial insights to optimize collection workflows and enhance operational efficiency.
• Client-Centric Resolution
  - Engage with clients to negotiate flexible payment arrangements, fostering transparency and goodwill while ensuring timely settlements.
  - Handle escalated accounts with professionalism, resolving disputes through collaborative problem-solving and in-person visits when necessary.
  - Maintain consistent, high-quality communication to reinforce trust and encourage prompt payment behavior, even during challenging financial periods.
• Performance and Compliance
  - Track and report collection metrics to measure effectiveness and identify areas for process improvement.
  - Ensure compliance with company policies and industry best practices while adapting strategies to evolving market conditions.

At Alnafitha IT, we empower our teams to innovate, grow, and lead—whether in technology, finance, or customer relationships. If you are a results-driven professional with a passion for financial optimization and client engagement, we invite you to be part of our journey in shaping the future of IT solutions in Saudi Arabia.