E-commerce Specialist

E-commerce Specialist – FMCG & D2C

At Elite Fancy Food Co., a pioneering distributor of premium and distinctive food products in Saudi Arabia, we are seeking a dynamic and results-driven E-commerce Specialist to spearhead our digital sales strategy and optimize our online presence across key e-commerce platforms. As part of our innovative team, you will play a pivotal role in driving revenue growth, enhancing customer engagement, and ensuring seamless digital operations for our health, snacking, and confectionery portfolios.

Elite Fancy Food Co. has established itself as a leader in the FMCG sector by delivering world-class brands with unwavering commitment to quality, innovation, and excellence. Our in-house distribution network ensures rapid, reliable, and high-standard service across the Kingdom, enabling us to foster long-term partnerships and deliver exceptional product experiences. We are now looking for a strategic thinker to elevate our digital footprint and maximize our market potential.

In this influential role, you will:

• Lead platform management and online merchandising by overseeing brand stores and product catalogs on major e-commerce platforms and quick-commerce applications in Saudi Arabia. Ensure product content integrity through optimized titles, rich descriptions, high-resolution imagery, A+ content, and localized Arabic/English copy to enhance search engine visibility (SEO) and user engagement.
• Execute digital trade marketing campaigns by planning and coordinating platform-specific promotions, including seasonal events like White Friday, Ramadan rushes, and National Day, as well as flash sales and sponsored product ads. Collaborate with internal teams to drive targeted traffic, track performance metrics, and maximize return on ad spend (ROAS). Secure premium digital shelf space, including banner placements and category sponsorships, to amplify brand visibility.
• Monitor and analyze sales performance by tracking key performance indicators (KPIs) such as Gross Merchandise Value (GMV), conversion rates, traffic, average order value (AOV), and customer acquisition costs. Work closely with Supply Chain and Logistics to optimize stock levels, minimize out-of-stock risks, and enhance demand forecasting to prevent excess inventory and improve operational efficiency.
• Synthesize data-driven insights to generate actionable reports on competitor pricing, promotional effectiveness, and market trends. Utilize analytics to refine strategies and ensure continuous improvement in digital shelf performance, including Share of Search (SoS) and Buy Box win rates.
• Act as the primary liaison between external platform account managers and internal teams, including Sales, Supply Chain, Regulatory, and Customer Service. Address customer feedback, resolve fulfillment bottlenecks, and maintain a stellar brand reputation through proactive issue resolution and service enhancements.

This role demands a blend of strategic acumen and operational excellence, making it ideal for professionals who thrive in fast-paced, data-driven environments. If you are passionate about leveraging digital channels to drive business growth and possess a proven track record in e-commerce optimization, we invite you to join our team and contribute to the continued success of Elite Fancy Food Co.

Key Performance Indicators (KPIs) include:

• Online Revenue & Growth: E-commerce net sales value, volume velocity, and month-on-month growth rate.
• Digital Shelf Metrics: Share of Search (SoS), Buy Box win rate, and content compliance score.
• Operational Efficiency: On-time in-full (OTIF) delivery metrics, low stock-out rates, and forecast accuracy.
• Advertising ROI: Return on Advertising Spend (ROAS) and promotional cost efficiency.

Candidates should hold a Bachelor’s degree in Business Administration, Marketing, E-Commerce, Supply Chain, or a related field and possess 2–4 years of hands-on experience in e-commerce operations, digital marketing, or trade execution within the FMCG or D2C sectors. Proficiency in data analysis, SEO optimization, and cross-functional collaboration is essential. Join us in shaping the future of digital retail in Saudi Arabia and take your career to the next level at Elite Fancy Food Co.