Supervisor-Housekeeping

Supervisor - Housekeeping at Marriott International, Inc.

Join Marriott International, Inc. as a **Supervisor - Housekeeping** in Dammam, where you will lead a dynamic team dedicated to maintaining the highest standards of cleanliness, hygiene, and guest satisfaction. This role is ideal for a seasoned professional with a proven track record in supervisory leadership, operational excellence, and a commitment to delivering exceptional service in a fast-paced, luxury hospitality environment.

As the **Supervisor - Housekeeping**, you will play a pivotal role in ensuring that every aspect of housekeeping operations aligns with Marriott’s global standards of excellence. Your responsibilities will span strategic planning, team management, and process optimization to guarantee that our properties in Dammam reflect the elegance, comfort, and impeccable cleanliness that define the Marriott brand. This is more than a job—it’s an opportunity to shape the guest experience and contribute to the success of one of the world’s most respected hospitality brands.

Key Responsibilities:

• Team Leadership and Development: Oversee a team of housekeeping staff, fostering a culture of professionalism, accountability, and continuous improvement. Provide mentorship, training, and performance feedback to ensure a motivated and high-performing workforce.
• Operational Excellence: Develop and implement efficient housekeeping protocols, workflows, and quality control measures to maintain consistency and excellence across all guest rooms, public areas, and back-of-house facilities.
• Guest-Centric Standards: Ensure that every detail—from room cleanliness and linen presentation to the maintenance of amenities—meets or exceeds Marriott’s stringent guest satisfaction benchmarks.
• Resource Management: Collaborate with department heads to optimize staffing, inventory, and supply chain logistics while adhering to budgetary constraints and sustainability initiatives.
• Problem-Solving and Adaptability: Address operational challenges proactively, whether they involve staffing shortages, equipment issues, or unexpected guest requests, with a solution-oriented mindset.
• Compliance and Safety: Uphold all local, regional, and corporate health, safety, and environmental regulations, ensuring a secure and compliant work environment for employees and guests alike.
• Continuous Improvement: Stay abreast of industry trends and Marriott’s evolving standards, proposing innovative strategies to enhance efficiency, reduce waste, and elevate the guest experience.

Why This Role Matters:

At Marriott International, we believe that exceptional housekeeping is the foundation of an unforgettable guest experience. As a Supervisor - Housekeeping, you will be instrumental in setting the tone for our properties in Dammam, ensuring that every guest departure leaves them with a lasting impression of luxury and care. This role offers a unique opportunity to grow within a global organization, access comprehensive training programs, and contribute to a legacy of hospitality excellence.

Qualifications and Experience:

While we value individuality, the following qualifications are essential for success in this role:

• A minimum of **3-5 years of experience** in a supervisory or leadership capacity within housekeeping or a related hospitality field, preferably in a luxury or international hotel setting.
• Proven expertise in **team management**, including recruitment, training, and performance evaluation.
• A deep understanding of **housekeeping operations**, including cleaning standards, inventory control, and equipment maintenance.
• Strong **communication and interpersonal skills**, with the ability to collaborate effectively across departments and resolve conflicts diplomatically.
• Familiarity with **hospitality software** and tools used for scheduling, inventory, and quality control is a plus.
• Certifications in **food safety, sanitation, or hospitality management** are highly regarded.
• Physical stamina and the ability to perform tasks that may require standing for extended periods, lifting, and moving furniture or equipment.
• Fluency in **Arabic** is preferred, given the location in Dammam.

What We Offer:

Marriott International is committed to investing in the growth and well-being of our employees. In this role, you will enjoy:

• A **competitive compensation package**, including performance-based incentives and benefits aligned with Marriott’s global standards.
• Opportunities for **professional development**, including access to leadership training, mentorship programs, and career advancement pathways.
• A **supportive and inclusive work environment**, where diversity, equity, and innovation are celebrated.
• The chance to work in a **dynamic, multicultural setting**, where your leadership can make a meaningful impact on both employees and guests.
• Alignment with Marriott’s **core values** of putting people first, embracing change, and delivering world-class service.

If you are a detail-oriented leader with a passion for hospitality and a desire to elevate guest experiences, we invite you to apply and be part of the Marriott team in Dammam. Together, we can create a legacy of excellence that resonates with every guest who steps through our doors.