Customer Success Telesales - Part Time

Customer Success Telesales Specialist – Part-Time Opportunity

Join Rentokil Initial, a global leader in pest control, hygiene, and facility services, as a **Customer Success Telesales Specialist** in Jeddah. This part-time role offers an exciting opportunity to drive business growth, enhance customer relationships, and contribute to our mission of delivering exceptional service excellence. If you thrive in a dynamic, results-driven environment and possess a passion for customer engagement, this is your chance to make a meaningful impact.

As a **Customer Success Telesales Specialist**, you will play a pivotal role in fostering long-term client relationships while generating revenue through strategic telesales initiatives. Your ability to communicate effectively, identify customer needs, and close deals will be instrumental in expanding our market presence in the Kingdom of Saudi Arabia. This role is ideal for individuals who are proactive, detail-oriented, and eager to grow within a fast-paced, customer-centric organization.

Key Responsibilities:

In this dynamic role, your responsibilities will include:

• Outbound Telesales: Proactively engage with potential and existing clients through targeted telesales campaigns to drive sales, upsell, and cross-sell services, including pest control, hygiene solutions, and facility management offerings.
• Customer Relationship Management: Build and maintain strong relationships with clients by understanding their needs, addressing concerns, and ensuring high levels of satisfaction through personalized service.
• Lead Generation: Identify and qualify leads by conducting thorough research and leveraging market insights to convert prospects into loyal customers.
• Sales Support: Collaborate with internal teams, including sales, marketing, and customer success, to align on strategies that enhance client retention and business growth.
• Performance Tracking: Monitor and analyze sales metrics, customer feedback, and market trends to refine approaches and optimize results.
• Training and Development: Stay updated on industry trends, product innovations, and company policies to deliver expert guidance to clients and internal stakeholders.

Why This Role is Perfect for You:

If you are a natural communicator with a knack for building rapport, this role offers the perfect platform to develop your sales and customer service skills while contributing to a global brand. Rentokil Initial provides a supportive work environment, competitive compensation, and opportunities for professional growth. Whether you are looking to enhance your career in sales, customer success, or business development, this part-time position allows you to balance your commitments while making a tangible difference.

Qualifications and Skills:

To excel in this role, you should possess the following:

• A strong foundation in telesales, customer service, or a related field, with a proven ability to meet or exceed sales targets.
• Excellent verbal and written communication skills in both Arabic and English, with the ability to engage clients effectively across diverse cultural backgrounds.
• Proven experience in lead generation, sales cycles, and customer retention strategies.
• Familiarity with CRM tools and sales analytics platforms is a plus.
• A results-driven mindset with the ability to work independently and collaboratively in a fast-paced environment.
• High school diploma or equivalent; relevant certifications in sales or customer success are an asset.

What We Offer:

At Rentokil Initial, we are committed to fostering a culture of innovation, integrity, and excellence. As a part-time **Customer Success Telesales Specialist**, you will benefit from:

• A competitive compensation package tailored to your performance and experience.
• Opportunities for professional development, training, and career advancement within a global organization.
• A collaborative and inclusive work environment that values your contributions and encourages growth.
• The chance to work with a diverse team of professionals dedicated to delivering high-impact solutions.

This is more than just a job—it’s an opportunity to grow alongside a leader in the hygiene and pest control industry. If you are eager to take the next step in your career and make a lasting impression, we invite you to apply and become part of the Rentokil Initial family.