AI & Data Demand Expert

Position Overview

We are seeking a seasoned AI & Data Demand Expert to spearhead the demand management lifecycle for AI and data initiatives. This pivotal role will oversee the entire process—from capturing and qualifying demand to prioritizing initiatives and facilitating seamless handover to delivery teams. As the primary liaison between business stakeholders, clients, and technical teams, the successful candidate will bridge the gap between strategic business needs and actionable AI and data solutions. The ideal professional will drive alignment with organizational objectives, enforce robust governance frameworks, and ensure the timely and effective delivery of high-impact projects.

Key Responsibilities

The AI & Data Demand Expert will be responsible for the following core functions:

• Demand Lifecycle Management: Lead the end-to-end demand management process, including intake, qualification, prioritization, and transition to delivery teams, ensuring alignment with business priorities and strategic goals.
• Stakeholder Engagement & Requirements Translation: Collaborate closely with business stakeholders and clients to identify emerging AI and data opportunities, translating complex business needs into clear, actionable requirements that inform solution design and development.
• Pipeline Governance & Visibility: Maintain and govern the AI and data demand pipeline, ensuring transparency, prioritization, and strategic alignment. Monitor pipeline health to identify trends, risks, and opportunities for optimization.
• Feasibility Assessment & Solution Design: Partner with technical, architecture, and pre-sales teams to evaluate the feasibility of proposed initiatives and develop high-level solution approaches that balance innovation with practical implementation.
• Resource & Capacity Planning: Support demand and resource planning by aligning business priorities with delivery capacity, ensuring optimal allocation of resources to maximize project success and operational efficiency.
• Relationship Management: Cultivate strong, collaborative relationships with internal and external stakeholders, including executives, clients, and delivery teams, to foster engagement, manage expectations, and drive alignment across the organization.
• Performance Tracking & Reporting: Develop and maintain executive dashboards and reports using tools such as Power BI, Tableau, JIRA, or ServiceNow PPM to provide real-time insights into pipeline health, demand trends, and portfolio performance, enabling data-driven decision-making.
• Governance & Compliance: Ensure adherence to demand governance standards, documentation requirements, and quality benchmarks, fostering a culture of accountability and continuous improvement within the demand management framework.
• Process Optimization: Continuously evaluate and enhance demand management processes, frameworks, and tools to support business growth, scalability, and operational excellence in alignment with evolving industry best practices.

Qualifications & Experience

Education

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Science, Engineering, or a related field.

Professional Experience

• Minimum of seven years of progressive experience in Demand Management, Business Analysis, IT Portfolio Management, or Technology Consulting.
• Proven track record in AI, Data, Digital Transformation, or Enterprise Technology environments, with a focus on driving strategic initiatives and operational excellence.

Core Competencies & Skills

• AI & Data Demand Management: Expertise in capturing, qualifying, and prioritizing AI and data-related business demands to align with organizational objectives.
• IT Portfolio & Pipeline Management: Experience in managing IT portfolios, demand pipelines, and resource allocation to optimize project delivery and business outcomes.
• Business Analysis & Requirements Gathering: Strong proficiency in eliciting, documenting, and validating business requirements to ensure clarity and alignment between stakeholders and technical teams.
• AI, Data Analytics & Digital Transformation Knowledge: Deep understanding of AI technologies, data analytics methodologies, and digital transformation strategies to inform demand prioritization and solution design.
• Capacity & Resource Planning: Ability to balance business priorities with delivery capacity, ensuring efficient resource utilization and project success.
• Stakeholder & Executive Management: Exceptional interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels, including executives and clients.
• Governance, Process Design & Continuous Improvement: Experience in designing and implementing governance frameworks, process improvements, and quality standards to enhance operational efficiency.
• Reporting & Dashboarding: Proficiency in creating and maintaining executive-level dashboards and reports using tools such as Power BI, Tableau, JIRA, ServiceNow PPM, or equivalent platforms to drive data-driven decision-making.
• Analytical & Facilitation Skills: Strong analytical mindset with the ability to synthesize complex information, facilitate workshops, and present insights clearly and persuasively to diverse audiences.