Senior Corporate Sales Manager

Position Overview

We are seeking a dynamic and results-driven Senior Corporate Sales Manager to lead our corporate sales initiatives, with a primary focus on securing and managing high-value group and catering opportunities. This role is pivotal in driving revenue growth, enhancing customer loyalty, and ensuring exceptional service delivery across our organization. The ideal candidate will possess a strategic mindset, strong negotiation skills, and a proven track record in sales and account management within the hospitality or corporate services sector. You will be responsible for identifying, cultivating, and closing lucrative business deals while maintaining long-term relationships with key clients.

Key Responsibilities

The Senior Corporate Sales Manager will play a critical role in the following areas:

• Revenue Generation and Market Expansion:
  • Proactively identify and target high-potential group and catering accounts to maximize revenue opportunities.
  • Develop and implement strategic sales plans to penetrate new markets and segments, with a focus on account saturation and revenue growth.
  • Collaborate with internal stakeholders, including the Event Booking Center (EBC) and other departments, to align sales strategies and ensure seamless execution of business opportunities.
  • Analyze market trends, competitor strengths and weaknesses, and economic conditions to refine sales strategies and close deals effectively.
  • Design and sell innovative catered events and upsell premium packages to enhance revenue per booking.
  • Negotiate contracts and agreements to secure high-value business while ensuring alignment with company policies and objectives.
• Customer Relationship Management:
  • Build and nurture strong relationships with existing and potential clients through proactive engagement, including sales calls, networking events, FAM trips, and trade shows.
  • Act as a trusted advisor to clients, understanding their unique needs and offering tailored solutions that exceed expectations.
  • Drive customer loyalty by delivering exceptional service throughout the sales process and during event execution.
  • Leverage insights into target customer segments to refine sales approaches and enhance service offerings.
  • Ensure adherence to brand and property service standards to maintain consistency and customer satisfaction.
• Operational Excellence and Collaboration:
  • Verify that all business opportunities are properly handed over to operations teams for flawless service delivery.
  • Monitor and track the progress of group and catering bookings to ensure timely execution and resolution of any issues.
  • Participate in daily service basics and contribute to the continuous improvement of customer service standards.
  • Support the development and implementation of marketing initiatives to promote group and catering services.
  • Collaborate with cross-functional teams to align sales strategies with operational capabilities and market demands.

Qualifications and Experience

To excel in this role, candidates must meet the following criteria:

• Education:
  • A high school diploma or GED, along with a minimum of 2 years of relevant experience in sales, marketing, guest services, front desk operations, or a related field.
  • OR
  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related discipline.
• Professional Skills:
  • Proven track record in sales, account management, or a similar role within the hospitality, corporate services, or event management industry.
  • Strong negotiation, communication, and interpersonal skills to build rapport with clients and stakeholders.
  • Ability to analyze market trends, identify opportunities, and develop data-driven sales strategies.
  • Proficiency in CRM tools and sales management software to track and manage customer relationships and sales pipelines.
  • Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Personal Attributes:
  • High level of professionalism, integrity, and a customer-centric approach.
  • Strong problem-solving skills and the ability to think creatively to overcome challenges.
  • Commitment to continuous learning and staying updated on industry trends and best practices.

Why Join Us?

As a Senior Corporate Sales Manager, you will have the opportunity to make a significant impact on our organization’s growth and success. You will work in a dynamic and collaborative environment, surrounded by a team of dedicated professionals who are committed to delivering excellence. In return, we offer a competitive compensation package, opportunities for professional development, and the chance to be part of a leading organization in the hospitality industry. If you are passionate about sales, customer service, and driving business growth, we invite you to apply and take the next step in your career with us.