Information Technology Infrastructure Team Lead

IT Infrastructure Team Lead

The IT Infrastructure Team Lead will oversee a hybrid IT environment, spanning Microsoft Azure, Azure 365, on-premises data centers, enterprise networks, servers, storage, and critical business systems. This role is responsible for infrastructure design, governance, security, availability, modernization, and operational resilience across the group.

• Architect, administer, and maintain hybrid infrastructure across on-premises data centers and Microsoft Azure environments.
• Manage Microsoft Azure, Azure 365, Azure Virtual Desktop, Microsoft Entra ID, identity governance, authentication services, and access control.
• Configure, maintain, and optimize enterprise network infrastructure, including VPNs, firewalls, VLANs, switches, routers, and secure connectivity between business locations.
• Implement and manage Microsoft Intune for device enrollment, endpoint compliance, application deployment, and security policy enforcement.
• Manage infrastructure supporting for Business critical applications, including Microsoft Dynamics Business Central, Dynamics GP, Dynamics AX, and eFront.
• Administer Microsoft SQL Server environments, monitor database performance, and support system optimization activities.
• Administer core infrastructure services, including Windows Server, Microsoft Exchange, IIS, DNS, DHCP, Microsoft Active Directory, and IP Address Management.
• Oversee IP PBX and IP Telephony infrastructure.
• Manage virtualization platforms and SAN storage infrastructure.
• Lead endpoint security, patch management, system hardening, Change Management, Incident Management, and infrastructure security standards.
• Design, implement, and test Business Continuity and Disaster Recovery strategies, including backup validation, recovery testing, and failover simulations.
• Lead, mentor, and support the IT infrastructure and support teams to ensure effective service delivery and technical capability development.
• Coordinate vendor support, ISP relationships, software licensing, infrastructure procurement, and remote IT operations.
• Maintain accurate technical documentation, including network diagrams, SOPs, asset inventories, infrastructure standards, and disaster recovery procedures.

The ideal candidate will have a Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field, with a minimum of 8 years of experience in IT Infrastructure, Systems Administration, or Network Engineering, and at least 3 years of experience in a leadership role. Professional certifications including Cisco CCNA, Microsoft AZ-305, and AZ-500 are required. Strong hands-on experience in Microsoft Azure, Azure 365, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, Windows Server, IIS, Microsoft Exchange, DNS, DHCP, Group Policy, Microsoft AD & AD Sites, Microsoft SQL Server, virtualization platforms, SAN storage, enterprise firewalls, VPNs, VLANs, L2/L3 switching, routing, and infrastructure troubleshooting is essential. Excellent communication, leadership, vendor management, documentation, and problem-solving skills are also required.